Search By
3245 Jobs
Customer Service Associate (Part-Time) Ivoclar Vivadent, Inc. Amherst, NY | Part Time
11 Days Ago
Sales & Customer Service Associate Massage Envy Valencia, CA | Other
Just Posted
Sales & Customer Service Associate Massage Envy Orange, FL | Other
Just Posted
Retail Customer Service Associate FedEx Issaquah, WA | Full Time
Just Posted
Customer Service Associate (Cashier) Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore The Woodlands, TX | Part Time
1 Day Ago
Sales & Customer Service Associate Massage Envy Yuma, AZ | Other
2 Days Ago
Retail Customer Service Associate FedEx Redding, CA | Full Time
2 Days Ago
Retail Customer Service Associate FedEx Blaine, MN | Full Time
2 Days Ago
Retail Customer Service Associate FedEx Owasso, OK | Full Time
2 Days Ago
Customer Service Associate Par Mar Oil Company Bickmore, WV | Full Time
2 Days Ago
Customer Service Associate (Cashier) Golf & Tennis Pro Shop, Inc. d/b/a PGA TOUR Superstore Denver, CO | Part Time
3 Days Ago
Customer Service Associate Harveys Retail Stores GRAY, GA | Other
3 Days Ago
Customer Service Associate ZIPS CAR WASH Bolingbrook, IL | Other
3 Days Ago
Customer Service Associate The Annie Selke Companies Pittsfield, MA | Full Time
3 Days Ago
Sales & Customer Service Associate Massage Envy Danvers, MA | Other
3 Days Ago
Sales & Customer Service Associate Massage Envy Gaithersburg, MD | Full Time
3 Days Ago
Customer Service Associate Northdale Oil Bemidji, MN | Full Time
3 Days Ago
Customer Service Associate I lumeris St. Louis, MO | Full Time
3 Days Ago
Sales & Customer Service Associate Massage Envy Lawrenceville, NJ | Other
3 Days Ago
Sales & Customer Service Associate Massage Envy Lawrenceville, NJ | Other
3 Days Ago
Customer Service Associate University of New Mexico Taos, NM | Full Time
3 Days Ago
Customer Service Associate Par Mar Oil Company Ford, PA | Full Time
3 Days Ago
Customer Service Associate - Temporary Walgreens BUDA, TX | Temporary
3 Days Ago
Retail Customer Service Associate FedEx Newport, VA | Full Time
3 Days Ago
Sales & Customer Service Associate Massage Envy Mill Creek, WA | Other
3 Days Ago
Sales & Customer Service Associate Massage Envy Barboursville, WV | Full Time
3 Days Ago
More Search Results

Customer Service Associate (Part-Time)

Amherst, NY | Part Time
11 Days Ago

Job Description

Overview

Customer Service Associate (Part-Time) (m/f/x)Location: Amherst, NY

Purpose

The Customer Service Associate will pleasantly assist all customer calls by providing technical knowledge, determining product needs, entering orders correctly, handling complaints, and successfully connecting the caller tothe correct department or person on a part-time basis

Essential Functions

  • Answer incoming calls & transfer them when necessary 
  • Provide friendly assistance to customers with their orders
  • Provide on the phone education to Clinicians, office personnel in the use of product related systems
  • Assist lab customers with product usage and offer technical resolution via E-mail and phone
  • Prepare and enter customer orders
  • Provide friendly support to Clinical and Technical sales team, including Inside Sales
  • Issue RMA’s for dealer return, and credit and rebills for the laboratory customers when needed
  • Execute and maintain daily salesforce.com interactions
  • Provide customer assistance in tracking packages, locating or replacing orders
  • Maintain working knowledge of all relevant procedures

Your Qualificiations

  • Previous customer service experience required.
  • Experience in a product-related environment preferred.
  • Experience in a product-related environment preferred.
  • ERP/CRM experience a plus
 

 

 

Let's achieve our goal together. 

If you are looking for a job where you can contribute actively, develop personally and professionally and make a lasting difference then this is the right place for you. As an international family business with a long-term perspective, we know that it is our 3500 employees that are the key to our success. Lets achieve our goal together: Making people smile.

 

 

Our Employee Benefits

  • Health, Dental, & Vision Insurance
  • 401(k) Matching
  • Paid Time Off
  • Employee Assistance Program
  • Life Insurance
  • Disability Benefits
  • Tuition Reimbursent Programs & More!

Careers in the US : Ivoclar

 

Ivoclar is committed to Equal Employment Opportunity and Affirmative Action and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, sexual orientation, gender identity or any other protected characteristic. Ivoclar will not discriminate against persons because of their disability and will make reasonable accommodations for known physical or mental limitations of qualified employees and applicants with disabilities. We will also make reasonable accommodations during the interview and selection process.

 

 

 

Skills for Customer Service Associate (Part-Time)

The job skills required for Customer Service Associate (Part-Time) include Customer Service, Life insurance etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Associate (Part-Time). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Associate (Part-Time). Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Customer Service
MORE>>
Job Openings with Skill of Life insurance
MORE>>

Career Path for Customer Service Associate (Part-Time)

The following is the career advancement route for Customer Service Associate (Part-Time) positions, which can be used as a reference in future career path planning. As a Customer Service Associate (Part-Time), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Associate (Part-Time). You can explore the career advancement for a Customer Service Associate (Part-Time) below and select your interested title to get hiring information.

How to Become a Customer Service Associate

If you are interested in becoming a Customer Service Associate, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Associate for your reference.

Step 1 Understand the job description and responsibilities of a Customer Service Associate

Quotes from people on Customer Service Associate job description and responsibilities
12/12/2021: Springfield, MA
02/25/2022: Rock Hill, SC
01/20/2022: Gary, IN
02/02/2022: Moline, IL
02/13/2022: Gastonia, NC

Step 2 Knowing the best tips for becoming a Customer Service Associate can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Associate jobs
12/14/2021: Sumter, SC
12/17/2021: Altoona, PA
12/28/2021: Augusta, GA
02/15/2022: New Brunswick, NJ
02/21/2022: Dothan, AL

Step 3 View the best colleges and universities for Customer Service Associate

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College