Overview

We are seeking a proactive site manager with some office services experience who is ready to step into a team leadership role! You will oversee and execute all site operations pertaining to mail, print and office services. Prior management experience is preferred - ideal candidates will be ready to grow their career/existing skills in facilities and office services and to take advantage of our cross-training programs toward advancement opportunities! 

Who We Are

IST Management is one of the fastest-growing e-Discovery and facilities management companies in the U.S. We’ve been honored as one of the Nation’s Best & Brightest Companies to Work For, awarded the HR Professional Excellence Award from the Society for Human Resource Management, and we’ve made the INC 5000 list. We’re a proud partner of the Military Spouse Employment Partnership through our nation’s Department of Defense, and have committed to Hiring Our Heroes mission to hire 100,000 active and former service members in 2020.

We pride ourselves on commitment to excellence for our clients, the passion we put into our work each day, and upward mobility for our talented front line employees.

You can check out istmanagement.com for more info on us!

Benefits Include: Medical, Dental, Vision, STD, LTD, Life, 401k, 7 Paid Holiday, Paid Time Off, Bonus Incentives!

Compensation: $19.00 to $21.00/hour USD, DOE Paid Parking is included!

Responsibilities

The main responsibilities for the Site Manager include coordination of the service team and completion of daily support needs including mail, incoming and outgoing deliveries and print needs for game days and events. Other key activities include upkeep of physical site through light facilities support work and effective team management and coordination of office services.

People Management - Prioritize work and deploy staff as required to ensure customer needs are met in regards to on-time delivery of services and quality of work, manage/train/coach employees to develop a work environment that promotes high motivation and customer satisfaction, and ensure the proper and safe use of all equipment used by employees.

Customer Relationship Management - Maintain effective written and oral communications with both customers and employees, and accurately prepare and distribute management reports to the client in a timely and consistent manner.

Account Management - Pro-actively and consistently develop new procedures to improve the operation of the site and to lower operating costs and maximize productivity through efficient use of standard operating procedures.

Other tasks as assigned. 

Qualifications

1-2 Years experience in a related office services and/or facilities type role is required. Leadership experience is strongly preferred, willingness and ability to lead and manage a team is required. Other qualifications include:

• Prior office management experience is strongly suggested
• Prior experience managing a team of 3 employees
• Candidates must be detailed oriented
• Ability to prioritize and multitask with attention to detail; excellent verbal and written communication across all platforms
• Strong knowledge of Microsoft Office (Word & Excel) and familiarity with computer basics is required
• A valid driver’s license and/or access to reliable transportation to and from work
• High school diploma or GED is required - some college preferred
• Lifting up to 55 pounds, standing for long periods of time, significant walking
• Willingness to cross-train for other job functions

IST Management provides reasonable accommodations to individuals with a disability in accordance with applicable law in both the application and employment stages. If you require any accommodation in completing your application for employment, please let us know by informing our Talent Acquisition team. Contact information here: https://www.istmanagement.com/talent-acquisition-team

Please respect individuals reaching out for accommodations by utilizing the contact information only for this purpose. You will receive correspondence directly from your local IST Management hiring team regarding your application submission and status after submission.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.