• Know your work schedule and follow it with a high degree of reliability.
• Interact with patrons, clients, vendors, and co-workers in a professional and customer service-oriented manner.
• Maintain high standards of personal appearance and grooming.
• Maintain a clean, neat, and orderly work area.
• Perform your job according to standard operating procedures.
• Read, understand and follow all policies, procedures, and practices as stated in the Employee Handbook.
• Implement resort/marina safety and emergency policies and procedures (i.e. evacuation, first aid, etc.) to include removing all safety hazards, following the OSHA Hazcom program, and safe lifting techniques.
• Utilize protective equipment, when applicable.
• Promptly report accidents, injuries, property damage, or loss to supervisor.
• Promptly report substandard (unsafe) conditions to supervisor.
• Keep accurate communication flowing freely among all hotel departments.
• Inform management promptly of any work-related problems or guest complaints.
• Maintain professional, amicable relationships with all resort departments, managers, and staff, as well as vendors, and community and professional contacts.
• Promote excellent guest service throughout the resort by demonstrating friendly, courteous, and helpful attitudes toward all guests.
• Attend all scheduled training classes and meetings.

• Able to bend, reach, stoop, and lift up to 50 pounds on a regular and continuous basis with or without accommodation.
• Able to stand for long periods of time and move from area to area in the kitchen.
• Able to perform functions such as mopping, sweeping, and scrubbing using repetitive motions of the arms and upper body.
• Able to tolerate hot/cold temperatures for long periods of time.
• Able to tolerate exposure to chemicals using supplied safety equipment; e.g. rubber gloves.
• Able to communicate in English, preferably bilingual.

Job Summary