Overview

The 99th Medical Group (99 MDG) Information Management/Information Technology (IM/IT) “Systems” office provides all IM/IT support to the 99th MDG to ensure the sustained operations of the Mike O’Callaghan Federal Medical Center and tenant organizations.

Responsibilities

• Responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software, virtual and related infrastructure
• Participates in technical research and development to enable continuing innovation within the infrastructure.
• Ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners.
• Assist project teams with technical issues in the initiation and planning phases through implementation
• Install new / rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
• Develop and maintain installation and configuration procedures
• Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups.
• Perform regular security monitoring to identify any possible intrusions.
• Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.
• Perform regular file archival and purge as necessary.
• Create, change, and delete user accounts per request.
• Provide Tier II/other support per request from various constituencies. Investigate and troubleshoot issues.
• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies.
• Apply necessary OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary
• Maintain operational, configuration, or other procedures.
• Perform periodic performance reporting to support capacity planning.
• Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.
• Monitor data center environmental and monitoring equipment.

Qualifications

• Current CompTIA Security or higher Certification in accordance with DoD DIR
• Associates’ Degree in Information’s Systems or related field and 5 yrs. of experience
• Certifications: MCSA 2012 or related certification. VMware & ITIL experience highly desired.

“Ishpi Information Technologies, Inc. is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran.”

As a condition of employment with ISHPI, you are required to provide proof that you are fully vaccinated for COVID 19 or fit within an exemption under the law. Accordingly, employment is conditioned on providing proof of vaccination or having an approved exemption prior to starting employment. 

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