About the Opportunity This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. JOB SUMMARY The Interdisciplinary Science and Engineering Complex (ISEC) the new science building EXP at Northeastern are seeking a Building Operations Assistant. This position will assist ISEC & EXP operations managers with the building operations and events within ISEC & EXP. The position will perform a variety of functions within ISEC & EXP (mailrooms, loading dock and lab support). This position plays an important role in the buildings operations to ensure efficient shipping and receiving of supplies and equipment to support researchers’ needs. The primary duties of this position include receiving, sorting, tracking, recording, and delivering daily incoming/outgoing packages and lab supplies. The Building Operations Assistant provides logistical support for research laboratory operations. Work with mail services, university transportation, facilities, vendors, OARS, and researchers to coordinate, facilitate, and provide logistical support for shipping and receiving laboratory supplies for research and teaching labs in the Interdisciplinary Science and Engineering Complex and the new building. The Building Operations Assistant receives, sorts, records, and distributes incoming mail; picks up and drops off mail and packages at university mail services as needed; maintains a well-organized and tidy mailroom; manages shipping, receiving, and all other loading dock activities; troubleshoots shipping issues and customer complaints that arise and works to solve them. Maintains safety procedures and policies including wearing proper PPE as required. The Building Operations Assistant will assist with transporting and storing some packed, lab-generated medical waste in the buildings’ main appropriate storage spaces, and with coordination of building maintenance requests. This position will coordinate vendor deliveries and monitor the delivery schedule. The Building Operations Assistant will assist with in-house functions and events; assist with overseeing events set up and breakdown; work cohesively with administrative team members; and contribute to the overall success of ISEC & EXP operations by performing all other duties and responsibilities as assigned. MINIMUM QUALIFICATIONS A high school diploma or equivalent with good verbal and written communication skills required. Associate Degree preferred. Provide the minimum education, experience, and skills required to perform the job successfully. Applicants must have at least one year of full-time, or equivalent part-time, experience in storekeeping, loading dock attending, and/or mailroom—preferably in a school, college, stockroom, or warehouse setting. The major duties of which included receiving, shipping, and distributing supplies and equipment. Ability to read, write, and comprehend the English language, communicate effectively, and follow written and oral instructions Skilled in working accurately with names, numbers, codes, and/or symbols; gathering information by examining records and documents; and maintaining accurate records Basic computer skills including internet and Microsoft Office Suite programs (e.g., Outlook, Word, basic Excel) Customer service focused Team oriented, with capability to work independently and meet deadlines Time management and multi-tasking skills a must Organized, focused, and detail oriented with excellent follow-through abilities Flexible, resourceful, enthusiastic, creative problem solver Able to lift, carry, push, and pull objects up to 30 lbs Previous mailroom or office facilities experience a plus Ability to take direction and communicate effectively with others The required safety training will be provided KEY RESPONSIBILITIES & ACCOUNTABILITIES 1) Managing the mailrooms (ISEC & EXP): (40%) Acts as the point of contact for all transportation package deliveries. Acts as a liaison between mail services and researchers to assist them with outgoing shipments. Receives, sorts and delivers the packages (chemicals and biological materials) to individual labs (~80 research groups in ISEC alone). Distributes the faculty and staff mail into their assigned mail slots Works with mail services and researchers to ensure delivery of all packages and lab supplies in timely manner. Keeps the mail room organized. 2) Managing Loading Dock (ISEC & EXP): (25%) Receives lab related deliveries such as gas tanks and equipment. Reviews the quantity and condition of the product and confirms it matches packing slips. Acts as the point of contact for deliveries of lab equipment from NU transportation (NU warehouse) and case work deliveries to the buildings. Assists the vendors in accessing the building and escort them as needed. Keeps the loading dock organized. 3) Assisting with General Laboratory Operations: (25%) Delivers perishable and valuable packages to the labs. Assists with storing perishable packages as needed. Assists the building’s Lab Operation Manager with receiving and distributing bio-waste supplies from vendors. Assists researchers with transporting packed medical waste from their labs to bio-waste accumulation room. Keep the bio-waste storage room organized. 4) Assists with Buildings Operations: (10%) Assists the building administrators with placing work requests, as needed, to maintain and support facilities. Assists with in-house functions and events. Assists with overseeing events set up and breakdown. Performs other duties and responsibilities as assigned. Position Type General Administration Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. Northeastern University is an equal opportunity employer, seeking to recruit and support a broadly diverse community of faculty and staff. Northeastern values and celebrates diversity in all its forms and strives to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. To learn more about Northeastern University’s commitment and support of diversity and inclusion, please see www.northeastern.edu/diversity. Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.