Responsibilities. Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and desk-side support services. Manage hard and soft break-fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of De...
Job Overview. We are seeking a skilled and motivated Desktop Support Technician to join our team. As a Desktop Support Technician, you will be responsible for providing technical assistance and support to our employees. Your primary focus will be on troubleshooting hardware and software issues, installing and configuring software applications, and maintaining computer systems. If you have a strong background in desktop support and enjoy solving t...
Job Description. Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Supp...
Responsibilities. Manage Desktop Devices (hardware, software, and connectivity) incidents through to resolution. Manage IMAC and desk-side support services. Manage hard and soft break-fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of De...
Responsibilities. Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. Manage IMAC and desk side support services. Manage hard and soft break fix services for laptops and desktops. Provide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including the remote management of Des...
Provide customer facing end-user support that includes. Break-fix support for Laptop, desktop, tablets, and associated hardware peripherals. IMAC support including large scale/bulk office moves/re-stack activities (all moves). Support for Operating System, base load software, MS Office suite and other business application. Support for the Imaging devices (print/scan/copy/fax) that includes printers and MFDs. Access related issues with smart card,...