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Operations Manager

Torrington, CT | Full Time
Expired

Job Description

We're IRG Realty Advisors, better known to most of us as IRGRA — The largest Commercial Real Estate Services company headquartered in Ohio with a portfolio of more than 100 Million Square feet of assets in 30 states.  Twenty-plus years of helping real estate owners and occupiers solve complex real estate problems through innovative, comprehensive solutions has established us as market leaders.

 

What sets us apart? Hands down, our culture and innovation. Both define who we are today and where we're headed in the future.  Our seven core values guide every decision we make and create an inclusive culture where we all feel welcomed, valued, and empowered to do our best work.  We're honored to be recognized as a Top Work Place in NEO for offering a holistic, human-centered Employee Value Proposition (EVP) that treats employees as people, not workers, and designed to provide an exceptional life experience. 

Additionally, we're a progressive company that uses the most advanced technologies to create rewarding opportunities, unique spaces, and sustainable real estate solutions for our clients, tenants, employees, and communities in which we serve.

 

If this and the job description below resonate with you, we encourage you to apply even if you don't meet all the requirements.  We're interested in getting to know you and what you bring to the table.



This position is within the Property Management division of IRG Realty Advisors and will assist the Property Manager in the overall operation and maintenance of the property, as well as be responsible for planning, overseeing, and leading projects. General responsibilities will pertain to plans, organization, direction, and control of the operational activities of the property to meet the tenant and client needs. 


 Essential Job Functions:


  • This is a hybrid position in that it requires a combination of first-hand technical knowledge, and administrative, people, and customer service skills. 
  • Provides hands-on diagnosis of building systems and infrastructure including HVAC, plumbing, electrical, life safety, and fire protection/suppression.
  • Manages several moving project parts of a project simultaneously.
  • Ensures projects are on time, on budget, and within scope.
  • Understands delivery, usage, and measurement of utilities and possessed skills to track and reduce consumption of utilities.
  • Maintains appropriate standards of physical maintenance and operations of the facilities.
  • Supervises Contractors for all maintenance contracts and custodial work on all building components, as well as equipment; Negotiates maintenance contracts for all plant and equipment, and manages those contracts while overseeing and reviewing their work.
  • Troubleshoots complex maintenance problems and develops creative solutions and performs complex maintenance duties as necessary.
  • Interfaces with contractors and vendors; Creates written specifications and secures bids for services in accordance with the established bid process.
  • Researches and evaluates new maintenance products and procedures. 
  • Solicits bids and negotiates with vendors for goods and services. Holds vendors accountable for the quality of work, billing accuracy, and adherence to property policies and procedures for all projects.
  • Establishes schedules for repairs and preventive maintenance and ensures they are completed.
  • Prepares and makes recommendations for the annual maintenance budget. Implements approved budget on a day-to-day basis and are accountable for operating the property within the budget guidelines 
  • Develops and enforces operational protocol to ensure energy-efficient operation of the facilities.
  • Assists the Property Manager with the development of fiscally responsible operational and maintenance policies, procedures, and plans.
  • Prepares and makes recommendations for the annual maintenance budget. Implements approved the budget on a day-to-day basis and is accountable for operating the property within the budget guidelines and management of annual operating and maintenance budgets.
  • Follows the guidelines of the IRGRA WORKFLOW Program to include elements of Vacancy Management (Vacancy Characterization and Review), Tenant Retention (Tenant Walkthrough, Tenant PM Compliance, Tenant Space Compliance), Compliance (Elevator Inspection), Fire System (Fire Riser Inspection, Fire Pump. Flow Test, Fire Panel Inspection, Sprinkler Pipe Integrity Testing, Impairment Management, Fire Protection, Analysis, Fire Pump Run, Fire Sprinkler Test, Backflow Inspection), Environmental (Water Treatment Test, Monitor Well Test, UST/AST Review), Operations (Site Inspections, Site Walkthroughs, Hot Work Management, Read Meters, High-Voltage Tests, Infrared Tests, Roof inspections, HVAC inspections, Grounds Review, Winterization), Leasing Support (Pre-Tour Review, Manage Tenant Improvements, Close-Out Walkthrough) and Budget/Capital (Budget Preparation, an inspection of Elements Under Service Agreements, RFP Preparation, Capital Plan Reforecast and Manage Capital Projects)


Skills/Qualifications:


  • High school or Bachelor’s Degree or equivalent experience
  • Minimum 3-5years’ experience in the facility or property management field
  • Minimum 3-5years’ experience in the facility or property management field
  • Strong ability to multi-task and work with deadlines under pressure
  • Excellent communication and organizational skills
  • Knowledge of Microsoft Outlook, Word, Excel, PowerPoint, and/or CAD is very beneficial
  • Physical Demands: the ability to lift 50 pounds


IRGRA provides equal employment opportunities. Discrimination of any type will not be tolerated. IRGRA is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other characteristic protected by state, federal, or local law. In compliance with the Americans with Disabilities Act Amendments Act (A.D.A.A.A.), if you have a disability and would like to request an accommodation to apply for a position, email agreen@irgra.com

Skills for Operations Manager

The job skills required for Operations Manager include Customer Service, Planning, Integrity etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Operations Manager

The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.