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Bilingual Customer Service Representative (FT)

Charleston, SC | Full Time
5 Days Ago

Job Description

About the Job
  • YOUR NEW CAREER AWAITS.
  • WORK AT HOME Available after 30 days onsite based on performance.
  • Pay starts at $15/hr if bilingual
  • Plus performance bonuses!
PERKS:
  • Opportunity for bonuses and raises based upon performance.
  • Full Health benefits after 45 days.
  • Paid time off after 90 days.
  • 401K
  • Tuition Reimbursement.
  • Career Advancement and Management Training Programs.
RESPONSIBILITIES:
  • Inbound or Outbound calls greeting customers with enthusiasm and confidence.
  • Understand and strive to meet or exceed contact center metrics while providing excellent customer service.
  • Deliver amazing customer service by connecting with your customer and demonstrating a caring and empathetic approach during each engagement.
REQUIREMENTS:
  • 6 months customer service and sales experience in a call center environment.
  • Reliable, physical attendance is key to success and necessary to meet objectives.
To be considered for a Work at Home (WAH) position, the following criteria is required.
  • A dedicated workspace that is located within your own residence that is quiet, a place you will not be disturbed and where there are no noises from your surroundings during work hours.
  • We Provide the equipment while you work for us.
  • Internet
  • Hardwired Cable or Fiber Optic connection (no wireless)
  • The modem must be able to directly connect to PC or laptop during working hours.
  • Minimum 10 Mbps download / Minimum 5 Mbps upload speed.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or Vietnam era or other protected veteran.

About iQor
iQor is a managed services provider of customer engagement and technology-enabled BPO solutions. With 35,000 employees in 9 countries, we partner with many of the world's best-known brands to deliver aftermarket product and customer support solutions that span the consumer value chain, from customer care and receivables management to product diagnostics and repair services.Our award-winning technology, logistics, and analytics platforms enable us to measure, monitor, and analyze brand interactions, improve business processes, and find operational efficiencies that lead to superior outcomes for our partners across the customer and product life cycles.

Company Overview

  • Website
  • Headquarters HOUSTON, TX
  • Size 15,000 - 50,000
  • Founded 2016
  • Type
  • CEO ELSIE ARGUETA
  • Revenue $500M - $1B
  • Industry Software & Networking
  • About iqor

Skills for Bilingual Customer Service Representative (FT)

The job skills required for Bilingual Customer Service Representative (FT) include Customer Service, Call center, Customer Support, Customer Care etc. Having related job skills and expertise will give you an advantage when applying to be a Bilingual Customer Service Representative (FT). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Bilingual Customer Service Representative (FT). Select any job title you are interested in and start to search job requirements.

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Career Path for Bilingual Customer Service Representative (FT)

The following is the career advancement route for Bilingual Customer Service Representative (FT) positions, which can be used as a reference in future career path planning. As a Bilingual Customer Service Representative (FT), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Bilingual Customer Service Representative (FT). You can explore the career advancement for a Bilingual Customer Service Representative (FT) below and select your interested title to get hiring information.

How to Become a Bilingual Customer Service Representative

If you are interested in becoming a Bilingual Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Bilingual Customer Service Representative for your reference.

Step 1 Understand the job description and responsibilities of a Bilingual Customer Service Representative

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Step 2 Knowing the best tips for becoming a Bilingual Customer Service Representative can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

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