Title: Center-Based Administrative Assistant

Reports to: Center Manager

Function summary:The Administrative Assistant will be responsible for providing administrative support to the Center Manager and the clinical functioning of the center. This individual will also provide support to solve logistical clinical issues, enhance operations and identify opportunities to improve the clinical function of the center.

Principle Responsibilities:

· Complete duties of a front-desk administrative assistant including but not limited to:

· Open center for business Monday - Friday (typically 8:30 am - 4:30 pm position, but varies)

· Field phone calls

· Receive and direct clients, staff, and visitors

· Create spreadsheets, protocol documents, etc. as needed to keep the center organized and communication lines clear among staff

· Manage room assignments and therapy schedules within the center: this position is responsible for team communication regarding short-term and emergency coverage needs, coordinating that coverage, and keeping track of who is assigned to clients for coverage in the center

· Process and ship orders for center team

· Review timesheets for accuracy

· Assist with insurance verifications as needed

· Assist in preparation of data analysis using Excel and other current software systems to provide key project information which may affect the key clinical metrics

· Assist with special projects as directed by Center Manager

· Provide assistance in organizing meetings, calendars, and communications for center clinical leadership

• Scheduling of RBTs

Technical Knowledge, Experience and Skill Requirements:

· Bachelor's Degree in a related field (i.e. Business, Human Services) preferred

· Excellent oral and written communication skills

· Strong analytical skills and scheduling experience required

· Enjoys dealing with and resolving people problems - is the "face of the center"

· Microsoft Office, PowerPoint, Excel expertise required

· Familiarity with Google programs - docs, sheets, hangouts, etc. helpful 

· Familiarity with behavioral analysis and human services a plus

· Strong organizational and processing skills a must

· Candidates must be able to work independently and in a professional and confidential capacity 

• Must be an RBT or willing to become an RBT

AHSSHMG