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Job Description

Description

Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive.


Salary commensurate with experience.


This rapidly growing company seeks enthusiastic and reliable Operations Manager to work in one of our client’s sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company.


Job tasks include, but are not limited to:

  • Manage the daily activities of assigned portfolio sites to include appropriate cleaning of all offices, concourses, seating areas, washrooms, and all public spaces
  • Plan, organize, and direct team members to ensure the highest degree of customer satisfaction
  • Coordinate, schedule, and perform all special project work for assigned building and throughout assigned region
  • Communicate and work closely with home office to improve the operations and employee experience
  • Daily supervision of the janitorial and facility staff
  • Communicate and report to Director on weekly basis
  • Maintain and order cleaning supplies and inventory for all facilities and projects throughout portfolio
  • Process payroll for all staff timely and accurately, according to Interstate’s Policies and Procedures
  • Assure all direct reports are independently clocking in and out
  • Schedule and train all new janitorial staff members
  • Responsible for managing disciplines and performance, and documenting according to Interstate’s Policies and Procedures; coordinating with HR for assistance when necessary
  • Enforce all Policies and Procedures, and be a champion of the Company Handbook/Code of Conduct
  • Assure all buildings within the assigned portfolio are operating on budget
  • Uphold the highest standards of cleanliness, safety, and conduct
  • Conduct building inspections and reports for clients
  • Daily communication with clients via phone and email; meet with clients in person weekly, bi-weekly or monthly as determined by the RDO
  • Plan and coordinate new startups, including recruiting and training new employees
  • Attend walkthroughs as requested throughout assigned territory/region
  • Knowledge of OSHA and safety standards within housekeeping department
  • Ensure the proper maintenance of all equipment including the repair and/or replacement of used and damaged equipment.
  • Other duties as assigned.

Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post.

Requirements

  • Prior floor experience preferred
  • Previous experience managing a janitorial team through motivation, coaching and development
  • 3-5 years’ experience working in the janitorial industry
  • Prior experience with Microsoft Word and Outlook
  • The ability to anticipate customer needs, change goals and direction quickly and multitask.
  • Ability to quickly learn and utilize Paylocity and other technology as directed and required for the role.
  • Proven experience supervising housekeeping departments of 15 employees.
  • Ability to maintain a budget.
  • Ability to sell additional services to clients.
  • Capable of using independent judgment/solid decision-making skills ability.
  • Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
  • Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
  • Bilingual (English / Spanish) a plus
  • Proficiency with general office PC applications (i.e., word processing, spreadsheets, databases).
  • Demonstrates excellent written and verbal communication skills.
  • Proven job reliability, diligence, dedication, and attention to detail.
  • Must be flexible with working nights, weekends, and holidays.
  • Must have a valid Driver’s License.

Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.


Interstate – Work Happy!

Skills for Operations Manager

The job skills required for Operations Manager include OSHA, Supervising, Decision Making, Customer Satisfaction, Housekeeping etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Operations Manager

The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.