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Job Description


Family-owned since 1988, Interstate continues to be driven by our long-standing dedication to advancing the careers and talents of our team. We embrace a culture of recognition by rewarding exceptional employee performance and frequently promoting from within. As a fast growing national janitorial and maintenance company, we are seeking, driven team members who align with our work happy philosophy. We are proud to service clients among many business industries such as educational, office buildings, industrial facilities, healthcare, and specialty facilities. Our focus on creating healthy and safe environments allows businesses, schools and facilities across North America to thrive.

This rapidly growing company seeks enthusiastic and reliable Operations Manager to oversee multiple client’s sites. The ideal candidate must be self-motivated, able to work independently, yet also be a team player. We encourage you to apply if you are looking to advance your career in a fast-growing company.

Job tasks include, but are not limited to:

  • Manage the daily activities of assigned portfolio sites to include appropriate cleaning of all offices, concourses, seating areas, washrooms, public space, etc.
  • Planning, organizing and directing team members to ensure the highest degree of customer satisfaction.
  • Coordinate, schedule and perform all special project work for assigned buildings.
  • Communicate and work closely with home office to improve the operations and employee experience.
  • Daily supervision of the janitorial staff.
  • Be a champion of company policy and procedures, live out the Interstate values and embrace the Code of Conduct.
  • Communicate and report to Director on weekly basis.
  • Maintain and order cleaning supplies and inventory.
  • Process all payroll for all staff.
  • Schedule and train all new janitorial staff members.
  • Responsible for managing disciplines and performance; coordinating with HR for assistance when necessary.
  • Uphold the highest standards of cleanliness, safety, and conduct.
  • Conduct building inspections and report for clients.
  • Daily communicate with clients via phone and email.
  • Plan and coordinate new startups, including recruiting and training new employees.
  • Knowledge of OSHA and safety standards.
  • Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
  • Other tasks as assigned

Please note, the summary job specification is not a comprehensive definition of the post. It is subject to modification and amendment and could include other duties related to the post.

Schedule: varies week to week plus variable weekends

Salary: commensurate with experience

This job will require frequent travel throughout Chicago and the surrounding areas


  • Prior floor experience preferred.
  • Previous experience managing a janitorial team through motivation, coaching and development.
  • 3-5 years’ experience working in the janitorial industry.
  • Prior experience with Microsoft Word and Outlook.
  • The ability to anticipate customer needs, change goals and direction quickly and multitask. Proven experience supervising 15 employees.
  • Ability to maintain a budget.
  • Ability to sell additional services to clients.
  • Capable of using independent judgment/solid decision-making skills ability.
  • Proven comfort and experience to interact effectively with all levels of management, guests, associates, and clientele, both inside and outside of the organization.
  • Activator/self-motivated to accomplish goals, with a strong sense of responsibility.
  • Must be willing to travel.
  • Bilingual (English / Spanish) a plus
  • Proficiency with general office PC applications (i.e. word processing, spreadsheets, databases).
  • Demonstrated excellent written and verbal communication skills.
  • Proven job reliability, diligence, dedication and attention to detail.
  • Must be flexible with working nights, weekends, and holidays.

Interstate Premier Facility Services Provider is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Interstate – Work Happy!

Skills for Operations Manager

The job skills required for Operations Manager include Planning, OSHA, Supervising, Decision Making etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Manager. Select any job title you are interested in and start to search job requirements.

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Career Path for Operations Manager

The following is the career advancement route for Operations Manager positions, which can be used as a reference in future career path planning. As an Operations Manager, it can be promoted into senior positions as a Senior Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Manager. You can explore the career advancement for an Operations Manager below and select your interested title to get hiring information.