SUMMARY

Compiles data and prepares invoices and government vouchers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Retrieve all necessary documents from IVUE and ensure shipment is ready for processing.
• Prepare all necessary documents for processing.
• Prepare the GBL, DD619, and DD619-1 with all pertinent information (military billing). Bill of lading and Accessorial Services Certificate (COD, and GSA).
• Determine point of origin and destination of shipment.
• Run mileage from PCMiler.
• Input data from these documents into the system.
• Print invoices/vouchers.
• Sign all necessary forms.
• Prepare file copy of all mail out documents, and send to IVUE.
• Assist with agent inquiries, notices of overcharges from GSA, and Statement of Differences from National Traffic Services.
• Prepare notification notices (memos) to agents when their invoice does not match payment.
• Comprehend and apply all applicable tariffs.
• Verify information in DPS and enter pre-approval requests when necessary.
• Respond to assigned Daycos questions.
• Rate COD shipments using IGC software.

MINIMUM EXPECTATIONS/ STANDARDS OF PRODUCTIVITY The individual in this position will be expected to:

• Report to work as scheduled and on time.
• Process an average of 25 – 30 transactions per day.
• Answer all agent inquiries within 10 days from receipt of the inquiry.
• Respond to all notices of overcharges and Statement of accounts within 10 days from receipt of said document.
• Respond to all the Daycos questions within 3 business days.
• Be respectful to co-workers at all times.
• Assist with meeting department goals.
• Produce quality work.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be able to operate or have knowledge of the following:

• A personal computer, calculator, office copier, fax machine, typewriter (minimum 35 wpm).
• Basic knowledge of the internet. Minimum requirement in Microsoft Word, Excel and PowerPoint of Beginner Level (Intermediate Level or higher preferred). Minimum keyboard skill level of 40 wpm.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand; walk; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.

WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The working conditions are those of a normal office environment with the absence of disagreeable elements. The noise level in the work environment is usually moderate.