The Customer Support Specialist is responsible for supporting efforts to provide best in class customer service to large and strategic external customers, including preparation of reports, tracking and tracing shipment information with carriers and updating the system as needed. Additionally they coordinate with internal team members to ensure information and requests are answered in an accurate and timely manner.
Key Duties and Responsibilities
Requirements and Qualifications
The job skills required for Customer Support Specialist include Customer Support, Customer Service, Verbal Communication, Logistics etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.