Search By
3263 Jobs
Customer Service Representative International Paper Kansas City, MO | Full Time
27 Days Ago
Customer Service Representative TMX Finance Family of Companies Phoenix, AZ | Full Time
Just Posted
Seasonal Customer Service Representative OnTrac Chandler, AZ | Full Time
Just Posted
Customer Service Representative The Michaels Organization Fort Irwin, CA | Full Time
Just Posted
Customer Service Representative Vishay Precision Group, Inc. Ontario, CA | Full Time
Just Posted
Customer Service & Sales Representative KPI Group Los Angeles, CA | Full Time
Just Posted
Customer Service Representative David's Bridal, LLC. Westminster, CO | Part Time
Just Posted
Customer Service Representative TMX Finance Family of Companies WEST PALM BEACH, FL | Full Time
Just Posted
Customer Service Representative Chestnut Health Systems Belleville, IL | Full Time
Just Posted
Customer Service Representative Careers Indianapolis, IN | Full Time
Just Posted
Alterations Customer Service Representative David's Bridal, LLC. Lexington, KY | Part Time
Just Posted
Customer Service Representative (Coordinator) Piece By Piece Movers Portland, ME | Full Time | Remote
Just Posted
Customer Service Representative Rant Insurance Group Cascade, MI | Full Time
Just Posted
Customer Service Representative Packard Culligan Water Brainerd, MN | Full Time
Just Posted
Customer Service Representative (MO) Clae Solutions O'Fallon, MO | Full Time
Just Posted
Customer Service Representative TMX Finance Family of Companies Pearl, MS | Full Time
Just Posted
Customer Service Representative Rentokil Winston Salem, NC | Other
Just Posted
Customer Service Representative (CSR) Pristine Management Group Inc Wayne, NJ | Full Time
Just Posted
Customer Service Representative InTouch Credit Union North Las Vegas, NV | Full Time
Just Posted
Customer Service Representative Thrive Pet Healthcare Portland, OR | Full Time
Just Posted
Customer Service Representative Berkshire Hathaway GUARD Insurance Companies Wilkes Barre, PA | Full Time | Remote
Just Posted
Customer Service Representative Help At Home Erie, PA | Full Time
Just Posted
Customer Service Representative Security Finance Swansea, SC | Full Time
Just Posted
Customer Service Representative Security Finance Lebanon, TN | Full Time
Just Posted
Customer Service Representative Security Finance Lampasas, TX | Full Time
Just Posted
Customer Service Representative TMX Finance Family of Companies EL PASO, TX | Full Time
Just Posted
More Search Results

Customer Service Representative

Kansas City, MO | Full Time
27 Days Ago

Job Description

Position Title:  Customer Service Representative
 
Pay Rate:
$42,000 - $47,000
 
Category/Shift:  
Salaried, Non-Exempt
1st Shift Office Hours, Monday – Friday
 
Physical Location:
North Kansas City Sheet Plant
1910 Warren St.
Kansas City, MO  64116
816-241-3704
 
The Job You Will Perform:
Responsible for supporting internal and external customers with accountability for on-time, accurate deliveries, continuous system and process improvement. Candidate will work in a team-based environment supporting Sales, Manufacturing and Shipping operations.
  • Work with teams to develop custom corrugated products for customers.
  • Create and process internal and external orders, either directly from customers, or from account managers.
  • Regular and punctual attendance to ensure accurate and timely order entry for customer orders, purchases of materials and supplies to be used in production.
  • Communicate timely with internal and external customers regarding issues such as order status, estimates and quotations, order changes and confirmations, as well as any complaints or questions.
  • Process purchase orders, coordinate account credits, and maintain customer and system data.
  • Work with production staff and utilize industry systems to achieve on-time customer deliveries and balance capacity.
  • Monitor and manage customer inventory levels.
  • Participate in training and perform back up responsibilities as needed.
  • Works in a team environment to exceed business objectives and goals.
  • Ability to lead in operational practices and problem solve with internal and external customers.
 
The Skills You Will Bring:
  • High school diploma or GED.
  • Computer data-entry experience and proficiency in Microsoft Office.
  • Experience in the corrugated industry OR 3 years of customer relations experience.
  • Excellent business communication skills both verbal and written.
  • Experience with high volume accounts and customer complexity.
  • Experience working in a manufacturing environment preferred.

Preferred Competencies:
  • Customer Focus (15)
  • Action Oriented (1)
  • Business Acumen (5)
  • Perseverance (43)
  • Composure (11)
  • Organization (39)
  • Time Management (62)
  • Problem Solving (51)
  • Relationship with Peers (42)
  • Functional/Technical Skills (24)
 
The Benefits You Will Enjoy:
  • Paid time off including Vacation and Holidays
  • Retirement, pension, and 401k Matching Program
  • Medical & Dental
  • Education & Development (including Tuition Reimbursement)
  • Life & Disability Insurance
 
The Career You Will Build:
  • Leadership training
  • Promotional opportunities
 
The Impact You Will Make:
We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you’ll see why our team members say they’re Proud to be IP.
 
The Culture You Will Experience:
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.
 
The Company You Will Join:
International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2021 were $19.4 billion. In Russia, we have a 50/50 joint venture, Ilim Group, the country's largest integrated manufacturer of pulp and paper. Additional information can be found by visiting InternationalPaper.com.
 
International Paper is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. 

Company Overview

  • Website
  • Headquarters LUMBERTON, NC
  • Size 15,000 - 50,000
  • Founded 2016
  • Type
  • CEO
  • Revenue $50M - $200M
  • Industry Business Services
  • About international paper

Skills for Customer Service Representative

The job skills required for Customer Service Representative include Customer Service, Problem Solving, Communication Skills, Futures, Leadership,and Time Management etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.

Job Openings with Skill of Customer Service
MORE>>
Job Openings with Skill of Problem Solving
MORE>>
Job Openings with Skill of Communication Skills
MORE>>
Job Openings with Skill of Futures
MORE>>
Job Openings with Skill of Leadership
MORE>>

Career Path for Customer Service Representative

The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.