Recent Searches

You haven't searched anything yet.

62 Customer Service Manager Jobs in Cleveland, TN

SET JOB ALERT
Details...
Apex Solutions
Cleveland, TN | Full Time
$62k-79k (estimate)
1 Week Ago
Walgreens
Walgreens
Cleveland, TN | Full Time
$39k-53k (estimate)
1 Week Ago
Food Lion
Cleveland, TN | Full Time
$67k-93k (estimate)
7 Days Ago
International Paper
Cleveland, TN | Full Time
$74k-96k (estimate)
7 Months Ago
Community Choice Financial Family of Brands
Cleveland, TN | Full Time
$34k-43k (estimate)
3 Months Ago
Veritas HHS
Cleveland, TN | Full Time
$31k-39k (estimate)
1 Month Ago
Pizza Hut
Pizza Hut
Cleveland, TN | Full Time
$37k-46k (estimate)
2 Months Ago
Elliott's Boots
Cleveland, TN | Full Time
$79k-105k (estimate)
1 Week Ago
Smart Solutions
Cleveland, TN | Full Time
$30k-38k (estimate)
4 Months Ago
Brown Stove Works
Cleveland, TN | Full Time
$31k-39k (estimate)
10 Months Ago
Family Dollar
Cleveland, TN | Full Time
$29k-37k (estimate)
11 Months Ago
Foundever
Cleveland, TN | Full Time
$34k-43k (estimate)
6 Months Ago
Foundever
Cleveland, TN | Full Time
$39k-50k (estimate)
7 Months Ago
Apex Solutions
Cleveland, TN | Full Time
$33k-42k (estimate)
2 Weeks Ago
Five Star Call Centers
Cleveland, TN | Full Time
$35k-43k (estimate)
6 Days Ago
Home Depot
Cleveland, TN | Full Time
$31k-39k (estimate)
10 Months Ago
Chicken Salad Chick
Chicken Salad Chick
Cleveland, TN | Full Time
$23k-29k (estimate)
11 Months Ago
The Home Depot
Cleveland, TN | Full Time
$34k-43k (estimate)
0 Months Ago
Expedite Technology Solutions
Cleveland, TN | Contractor
$38k-48k (estimate)
2 Weeks Ago
Penske
Cleveland, TN | Other
$30k-38k (estimate)
3 Months Ago
Foundever
Cleveland, TN | Full Time
$49k-64k (estimate)
9 Months Ago
Five Star Call Centers
Cleveland, TN | Part Time
$35k-43k (estimate)
6 Days Ago
Domino's
Cleveland, TN | Full Time
$28k-36k (estimate)
1 Week Ago
Domino's Franchise
Cleveland, TN | Full Time
$29k-37k (estimate)
1 Month Ago
Omni Interactions
Cleveland, TN | Full Time
$32k-40k (estimate)
2 Months Ago
Chick-fil-A - Paul Huff
Cleveland, TN | Full Time|Part Time
$24k-31k (estimate)
0 Months Ago
O'Charley's
Cleveland, TN | Full Time
$47k-58k (estimate)
4 Days Ago
Customer Service Manager
International Paper Cleveland, TN
$74k-96k (estimate)
Full Time | Durable Manufacturing 7 Months Ago
Save

International Paper is Hiring a Customer Service Manager Near Cleveland, TN

What if you were given the opportunity and responsibility to make a difference? It is time to embrace your Infinite Possibilities. This is your opportunity to be part of International Paper, a Fortune 500 company and global leader in paper and packaging products. IP is known for our commitment to the environment and to cutting-edge technology. We have spent more than 100 years creating new ideas, and we are looking for people who can collaborate to help us build on our history, while creating future success. We are committed to attracting, preparing, promoting and supporting our teams. At International Paper, you control your destiny. We offer benefits, challenges, global opportunities and total rewards. When we say Infinite Possibilities, we mean it.
We currently have an opening for a Supervisor Customer Relations at our Cleveland, TN corrugated box plant. The Cleveland facility manufactures corrugated packaging products for local and national customers.
The Supervisor Customer Relations reports to the General Manager and is responsible for providing overall direction and leadership to the customer support team. The successful candidate will improve efficiency, profitability, and customer satisfaction by implementing service and operations strategies. In addition to business improvement, the successful candidate will be expected to provide team members with challenging work and developmental objectives, and will share both responsibility and accountability in the attainment of organizational goals.
KEY ACCOUNTABILITIES
  • Act as a front line decision maker, managing major and significant customer accounts, some having enterprise agreements.
  • Provide significant process and/or product expertise, and be a subject matter expert resource for other team members. 
  • Receipt and processing of requests for price quotations, purchase orders, order changes, adjustments, and cancellations. 
POSITION REQUIREMENTS
  • High school diploma or GED or comparable experience
  • Candidates are PREFERRED who offer the following:
    • Bachelor’s degree in a related field or related experience and/or training; or equivalent combination of education and experience.
    • Experience working in a manufacturing environment
    • Computer data-entry experience
    • Eight or more years of customer relations experience in the Corrugated Box Industry
International Paper is an Equal Opportunity Employer - Minorities/Females/Individuals with Disabilities/Veterans.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$74k-96k (estimate)

POST DATE

08/24/2022

EXPIRATION DATE

04/17/2024

WEBSITE

internationalpaper.com

HEADQUARTERS

MEMPHIS, TN

SIZE

>50,000

FOUNDED

1898

CEO

MARK S SUTTON

REVENUE

$10B - $50B

INDUSTRY

Durable Manufacturing

Show more

International Paper
Full Time
$49k-63k (estimate)
Just Posted
International Paper
Full Time
$76k-99k (estimate)
Just Posted
International Paper
Full Time
$51k-66k (estimate)
Just Posted

The job skills required for Customer Service Manager include Leadership, Customer Satisfaction, Futures, Customer Support, Accountability, Customer Relations, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Manager. Select any job title you are interested in and start to search job requirements.

For the skill of  Leadership
Nealy Pierce
Full Time
$93k-125k (estimate)
Just Posted
For the skill of  Customer Satisfaction
opendoor
Full Time
$221k-335k (estimate)
2 Weeks Ago
For the skill of  Futures
CVS
Full Time
$25k-32k (estimate)
1 Day Ago
Show more

The following is the career advancement route for Customer Service Manager positions, which can be used as a reference in future career path planning. As a Customer Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Manager. You can explore the career advancement for a Customer Service Manager below and select your interested title to get hiring information.

DIVERSIFIED SUPPLY, INC.
Full Time
$35k-44k (estimate)
Just Posted
Bass Pro
Full Time
$33k-41k (estimate)
3 Weeks Ago

If you are interested in becoming a Customer Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Manager job description and responsibilities

As a Customer Service Manager, your most important role is leading and motivating a team of staff to ensure they’re giving the best customer service possible.

02/02/2022: San Antonio, TX

They develop and implement standards effective in sustaining the relationship between an organization and its clients.

02/12/2022: Monterey, CA

Support the customer service team in resolving escalated issues or complaints and ensuring prompt turnaround for all service requests with consistent quality.

01/27/2022: Muskegon, MI

Customer service managers oversee teams of customer service representatives.

04/16/2022: Clarksville, TN

Determine operational strategies by conducting needs assessments, performance reviews, capacity planning, productivity, quality, and customer-service standards.

02/10/2022: Youngstown, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Manager jobs

They need to know how to attain key metrics such as service levels and use tools such as workforce management to manage productivity.

02/11/2022: Austin, TX

Customer service managers generally need a bachelor’s degree.

04/15/2022: Manchester, NH

Although certifications are not essential for this position, many customer service managers pursue optional credentials.

03/15/2022: Huntsville, AL

They should know how to set customer service goals, use CRM tools and build teams.

03/13/2022: Kennewick, WA

Customer service managers with good listening skills can easily pay attention to the customer to understand what they are actually saying.

04/16/2022: Detroit, MI

Step 3: View the best colleges and universities for Customer Service Manager.

Butler University
Carroll College
Cooper Union
High Point University
Princeton University
Providence College
Show more