21 Lead Attendant Jobs in United States

International Car Wash Group
Warsaw, IN | Other
$59k-73k (estimate)
7 Months Ago
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Driven Brands Shared Services Llc
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$65k-84k (estimate)
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Driven Brands Shared Services Llc
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$57k-73k (estimate)
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Driven Brands Shared Services Llc
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$65k-84k (estimate)
2 Months Ago
Driven Brands Shared Services Llc
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2 Months Ago
Driven Brands Shared Services Llc
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Miami Valley Gaming
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$50k-66k (estimate)
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Riverside Casino & Golf Resort
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Hollywood Casino Bangor
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Powdr
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Eldora Mountain Resort
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Chartwells K12
Chesterfield, MO | Full Time
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Compass Group Careers
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$66k-89k (estimate)
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Chs Group Llc
Buffalo, NY | Full Time
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Petsuites
Memphis, TN | Full Time
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Sodexo. Inc.
San Francisco, CA | Full Time
2 Weeks Ago

Lead Attendant

$59k-73k (estimate)
Other | Consumer Services 7 Months Ago

Overview

International Car Wash Group (CWG) is the world’s largest local car wash conglomerate – with over 150 sites in the US, operating under Car Wash USA Express, Goo-Goo 3 Minute Express Wash, Mister B's Express Wash, The Wash Factory and Supersonic.

 

The ICWG Family is hiring customer service fanatics!

 

People person? Outgoing and positive attitude? Our employees are successful with all backgrounds and experience levels. ICWG offers every customer a combination of wash quality, speed and value for the money. The job is similar to restaurants or retail environments.

The Lead Car Wash Attendant is tasked with assisting the Site Manager to oversee site operations, safety, staff, cash management and security and customer service standards. Always model the right behaviors and performance expectations including but not limited to operational practices of running the car wash facility and providing excellent customer service.

Qualifications

  • Ability to exercise sound judgement
  • Effective communication skills
  • A friendly and energetic personality
  • Customer service orientated
  • Must be able to stand/walk for duration of shift

 

*Must be 18 years or older to apply

Responsibilities

  • Directing and supervise employees in the absence of the Site Manager and/or Assistant Manager
  • Execute open & close duties and follow designated procedures
  • Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures
  • Resolve customer compliants in the absence of the Site Manager and/or Assistant Manager
  • Always be ready to assist customers with menu options and payment
  • Provide customers with information and benefits of the fast pass program
  • Guide cars onto the track with a focused, pleasant, and competent demeanor
  • Perform visual inspections of the condition of each vehicle prior to entering the tunnel
  • Be proficient with all policies and procedures and able to perform them on a daily basis as needed
  • Keep the entire property spotlessly clean and ensure everything is kept in the proper place and organized
  • Keep vacuums unclogged, hoses hung properly, and trash cans emptied
  • Be polite and available to address all customer concerns and handle them in a professional manner
  • Work safely and report safety or maintenance issues to management
  • Other duties as assigned

WEBSITE

icwg.com

HEADQUARTERS

GREENVILLE, NC

SIZE

200 - 500

FOUNDED

1965

TYPE

Private

CEO

MICHAEL RUSHING

REVENUE

<$5M

INDUSTRY

Consumer Services

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About International Car Wash Group

ICWG owns and operates a chain of 740 automobile wash centers that offers car washing and polishing services.

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The following is the career advancement route for Lead Attendant positions, which can be used as a reference in future career path planning. As a Lead Attendant, it can be promoted into senior positions as a General Clerk II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Lead Attendant. You can explore the career advancement for a Lead Attendant below and select your interested title to get hiring information.