The Business Development Manager will focus on lead generation, customer acquisition, prospect management, and closing sales of ISPE’s Custom Training services and non-conference related sponsorships. This position will be responsible for achieving ISPE revenue targets through a structured approach to consultative sales, developing solution-based proposals based on a thorough understanding of customer needs. Must be energetic, well-spoken, and eager to close sales and increase revenue.

Duties and Responsibilities:

• Identifying, qualifying, and securing business opportunities; coordinating business generation activities; developing customized targeted sales strategies
• Building business relationships with current and potential clients; and nurturing these relationships post-sale and fulfillment
• Understanding client needs and offering solutions and support; answering potential client questions and follow-up call questions; responding to client requests for proposals (RFPs)
• Collaborating with sales and leadership to secure, retain, and grow accounts
• Creating informative presentations; presenting and delivering information to potential clients at client meetings, industry exhibits, trade shows, and conferences
• Developing a robust pipeline of potential business; maintaining a database (Salesforce) of prospective client information
• Cold calling; making multiple outbound calls to potential clients; closing sales and working with the client through the closing process
• Meeting all quotas for cold, active, inactive calls, appointments, and interviews; meeting or exceeding annual sales goals
• Collaborating with management on sales goals, planning, and forecasting; maintaining short- and long-term business development plans

Job Requirements

Education and Work Experience:

• Bachelor’s degree
• Experience with lead generation and prospect management, including use of CRM software, preferably Salesforce
• Consultative sales experience
• Pharmaceutical industry experience preferred
• Experience with the sales process from initiation to close, including developing a sales pipeline through cold calling
• Demonstrated success in achieving or exceeding sales targets

Knowledge, Skills and Abilities:

• Persuasive and goal-oriented, self-starter
• Excellent verbal and written communication skills; the ability to call, connect, and interact with potential customers
• Possesses an energetic, outgoing, and friendly demeanor with a strong customer service ethic
• Knowledge of the pharmaceutical manufacturing industry
• Able to professionally and confidently communicate with C-Level Executives
• Excellent analytical and time-management skills
• Ability to work independently and as an active member of a team
• Proficiency in MS Office suite, Outlook and CRM database software, preferably Salesforce
• General knowledge of the Pharmaceutical Industry and GMP practices
• Ability to travel (15% travel)
• Flexible schedule allowing for evening and weekend work when necessary

The above declarations are not intended to be an “all inclusive” list of duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job and are a reasonable representation of its activities.