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Under the general direction and supervision of the Patient Services Supervisor, this position performs registration duties to include, but not limited to, patient check-in and check-out, payment posting and collection, etc.
Minimum Qualifications:
Education
High School Diploma or Equivalent
Experience
One-year recent experience in office setting and one-year recent customer service experience or two years recent customer service experience. A recent certificate from a healthcare office program may substitute for experience. Prior experience in a medical, behavioral health or dental office preferred.
Essential Functions:
PSR I:
PSR II:
PSR I, II, & III:
Knowledge, Skills and Abilities
Technically proficient computer skills with Microsoft Office Suite (Word, Excel).
Thorough knowledge of common office equipment (copier, fax, printer, etc.).
Excellent oral and written communication skills.
Ability to organize and prioritize tasks.
Ability to work under pressure.
Strong attention to detail and problem-solving skills.
Ability to work independently and as a team member.
Ability to make change and reconcile a cash drawer.
Scope of Tiers: Each new hire begins at Patient Registration I, upon successful completion of core competencies employee will be promoted to Patient Registration II.
Position is based in the City of Fairbanks; however, position responsibilities may require travel both within the Fairbanks North Star Borough (FNSB) and Denali Borough. Use of personal vehicle is required for travel; therefore, a valid driver’s license and proof of auto insurance is required. Position may require working occasional evenings and weekends.
Full Time
$38k-46k (estimate)
02/03/2023
09/28/2023
myhealthclinic.org
Fairbanks, AK
25 - 50
The job skills required for Patient Services Representative include Customer Service, Scheduling, Patient Registration, Attention to Detail, Microsoft Office, Written Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Patient Services Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Patient Services Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Patient Services Representative positions, which can be used as a reference in future career path planning. As a Patient Services Representative, it can be promoted into senior positions as a Patient Appointment Scheduler that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Patient Services Representative. You can explore the career advancement for a Patient Services Representative below and select your interested title to get hiring information.
If you are interested in becoming a Patient Services Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Patient Services Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Patient Services Representative job description and responsibilities
The Patient Services Rep reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditat
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Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement.
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Coordinated and provided clerical and support activities within a multidisciplinary, patient care unit to facilitate the daily patient flow.
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Patient service representatives smooth out the emotional and mental bumps by advocating for the consumer through all phases of medical treatment.
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This position creates patient records, provides documentation as appropriate to patients, and collects and applies patient payments.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Services Representative jobs
Representatives must use quality customer service techniques to ensure patient needs are met.
01/25/2022: Johnstown, PA
Some patient services representative roles require additional training.
12/23/2021: Lebanon, PA
Both Patient Service Representatives and Patient Care Specialists, some of the skills necessary to complete the responsibilities of each role are similar.
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Furthermore, many of the tasks that are required of a patient service representative will be dependent upon strong computer skills.
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Must exercise empathy and respect to provide excellent customer service for patients.
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Step 3: View the best colleges and universities for Patient Services Representative.