22 Client Service Representative Jobs in NOVI, MI
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Interim HealthCare - Novi, MI is Hiring a Client Service Representative Near NOVI, MI
Job Summary:
The Client Service Representative at Interim HealthCare in Novi, MI will be responsible for providing exceptional customer service to clients and families in the home healthcare industry. This is a full-time, hourly position and the individual will be a vital contributor to the success of the business. The main responsibilities will include managing client relationships, coordinating care services, documentation overview, and ensuring overall client satisfaction.
Hours: The position is an in-office position, Monday-Friday; 8am-5pm
Compensation & Benefits:
The Client Service Representative will be offered a competitive hourly compensation of $18 to $20 per hour, paid biweekly. Additionally, Interim HealthCare offers a comprehensive benefits package including medical, dental, and vision insurance, paid time off, and retirement savings plans.
Responsibilities:
• Build and maintain positive relationships with clients, their families, and healthcare providers
• Understand and accurately document client care needs and requests
• Coordinate care services according to client needs and schedules
• Ensure timely and accurate communication with clients, caregivers, and healthcare providers
• Respond promptly and efficiently to client inquiries and requests
• Monitor client satisfaction and address any concerns or issues
• Continuously strive to improve and enhance the client experience
• Collaborate with other team members to ensure high-quality client care
• Maintain accurate and up-to-date client records and documentation
• Adhere to all relevant healthcare policies and procedures
Requirements:
• High school diploma or equivalent education
• Minimum of 1-2 years of experience in a customer service role, preferably in the healthcare industry
• Excellent communication and interpersonal skills
• Ability to effectively multitask and manage time
• Proficient in computer skills and knowledge of Microsoft Office
• Knowledge of home healthcare regulations and policies is a plus
EEOC Statement:
Interim HealthCare is an equal opportunity employer. We value diversity and inclusivity in our workplace and do not discriminate based on race, ethnicity, religion, gender, sexual orientation, age, or any other characteristics protected by law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.
Job Summary
Full Time
$39k-48k (estimate)
02/06/2023
03/26/2024
The job skills required for Client Service Representative include Scheduling, Communicates Effectively, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
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