Your role in helping us shape the future:

Join an innovative team that is responsible for driving Intelsat’s vision by managing cross-functional teams through the product development lifecycle with the goal of launching new products and services, that will open new profitable markets, drive new revenue streams and ensure reliable communications globally. You will coordinate and collaborate with highly matrixed teams across the organization to provide team structure and focus on achieving product launch objectives with quality, on schedule, and within budget. To accomplish our goal, we are looking for bold thinkers and doers who will continue our legacy of innovation for decades to come.

Are you up to the challenge?

As a talented and motivated professional, the Product Program Manager plays an integral role on Intelsat’s Product Development organization. The Product Program Manager leads all aspects of the Product Development Lifecycle (PDL) with focus on maintaining compliance to the Intelsat PMO methodology, standards and PDL requirements.

Key contributions include:

• Successfully partner with Product Management and cross-functional teams to drive the development and execution of new product concepts across Intelsat’s functional areas and 3rd party technology and business partners.

• Apply business acumen to formulate practical and effective program management approaches to ensure new products are delivered to market in an expedited manner to maximize revenue streams. Develop comprehensive product program reports and associated schedules.

• Manage multiple concurrent product programs varying in size and complexity, while rapidly adjusting to changes in priorities.

• Apply formal change management practices that ensure that product programs are baselined at kickoff and all changes are thoroughly reviewed for justification, impact to the program and have received appropriate approvals.

• Provide clarity on product program objectives, ensure that roles and responsibilities are well understood and address any conflict in a timely manner, with minimal direction and assistance from management.

Can you drive these processes?

• Act as a liaison, both internally and externally, to support the development and management of key product initiatives.
• Anticipate product program risks and issues and work to provide resolutions which ensure that stakeholder expectations are set appropriately.
• Effectively communicate information to diverse audiences, including translating subject matter terminology into clear business terms and program relevance.
• Facilitate straightforward decisions from complex situations that keep teams and projects moving forward.
• Be a Product Program Management subject matter expert (SME) and establish working relationships with cross-functional teams throughout the company.

You should definitely have:

• Bachelor’s degree
• 7-10 years of product program management, product development, and/or systems development experience focused on product development and management across complex and dynamic organizational & technological environments

• Demonstrated understanding of technology-based product lifecycle management, including development, launch and management phases, and primary roles/responsibilities and deliverables of key organizational functions

• Experience leading large, dynamic programs and projects with cross-functional, matrixed resources, working in a fast paced, collaborative environment

• Experience with Agile based development frameworks, (SAFe Agile, SCRUM, Kanban, etc.), collaboration tools (Jira, Confluence, Miro) and/or quality/services frameworks (ITIL, ISO 9000/1)
• Experience as a creative problem solver that is detailed and results oriented but goes beyond mechanical project management practices
• Proven ability to quickly earn the trust of sponsors and key stakeholders, set direction and approach, mobilize and motivate teams and execute with limited information and ambiguity

• Exceptional analytic skills to translate requirements and designs into successful action plans

• Proven problem-solving skills to anticipate the risks of non-performance and incorporate prevention and remediation measures within the implementation plan

• Demonstrated conflict resolution skills combined with strong negotiation ability, delivered with a high level of influence and professionalism
• Strong attention to detail with excellent time management skills.
• Fluency with MS Office tools, Visio, MS Project

It would be nice if you had:

• Certifications in program management (PMI), Scrum, SAFe

• Experience with telecommunications, satellite communications or other related managed services.