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i3 is seeking an IT Service Desk Technician to join our growing team! The best candidates for this position have a professional and courteous demeanor and enjoy using their technical and customer service skills to remove the hassle from any technical problem.
The IT Service Desk Technician will provide technical desktop assistance and customer service to a large user base and serve as the first contact for customers who need assistance with various technical issues.
This position is located at the i3 Corporate Office in Huntsville, AL.
Headquartered in Huntsville, AL, i3 is a national leader in providing innovative technical and engineering solutions to a broad customer base across the U.S. DoD. Specializing in missile and aviation engineering and logistic services, electronic warfare and electromagnetic affects analysis, UAS system integration and flight operations, full lifecycle C5ISR engineering services, engineering analysis, cybersecurity and IT/IA innovative solutions and virtual training, simulation & serious game development and implementation.
Perks and Benefits at i3:
We work hard. We compete hard. We play hard. Apply now to join us!
Full Time
Scientific Services
$47k-58k (estimate)
01/28/2023
04/04/2024
i3-corps.com
HUNTSVILLE, AL
200 - 500
2007
MICHAEL W WICKS
$50M - $200M
Scientific Services
i3 is a technically diverse business solving the Nations toughest problems. Headquartered in Huntsville, Alabama, i3 is focused on providing superior engineering, training, analytical and technology development services to our Government and commercial customers. We strive to create a positive environment that enriches the lives of our team members through a commitment to excellence, with the intent to identify emerging needs, encourage innovation, and make a meaningful impact on our Nation, its allies, and our community. Our team members have a diverse set of technical specialties and capabil...ities, including: Full Life-Cycle/C5 Engineering Services Cyber Security & IT Innovative Solutions Interactive Multimedia Instruction UAS & Intelligence Training Warfighter Readiness/Training & Education Launch/Operations Crew Training Digital Missile Simulation Software & Security Engineering
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The job skills required for Service Desk Technician include Troubleshooting, Customer Service, Technical Support, Service Desk, Active Directory, Operating System, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Desk Technician positions, which can be used as a reference in future career path planning. As a Service Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Desk Technician. You can explore the career advancement for a Service Desk Technician below and select your interested title to get hiring information.
If you are interested in becoming a Service Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Desk Technician job description and responsibilities
Moreover, technicians develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.
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A help desk technician responds to customer queries to provide technical assistance.
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A good help desk technician has the right balance of knowledge, communication skills, and patience.
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Service Desk Technician support technology customers via phone, online and occasionally on-site.
03/29/2022: Chattanooga, TN
Service Desk Technician need a deep understanding of computer hardware and software.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Desk Technician jobs
Some service desks have specialized functions
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As technology changes, so too will the role of the service desk.
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Companies routinely hire a range of experience levels, from entry to expert, to handle their ongoing service delivery.
02/15/2022: Las Cruces, NM
As businesses grow, their need for competent help desk support will grow.
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Different businesses use different software and administration networks to accomplish help desk support, but many technical skills are transferrable.
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Step 3: View the best colleges and universities for Service Desk Technician.