10000+ Client Service Representative Jobs in United States

Insureone
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$34k-42k (estimate)
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Client Service Representative

Insureone Puyallup, WA
$34k-42k (estimate)
Full Time | Insurance 4 Months Ago

A Client Service Representative is an individual who is not licensed or is newly licensed within the insurance industry. This individual will provide basic customer service tasks and administrative support to those who are licensed and selling/servicing Personal Lines and Commercial Lines insurance. This individual may also provide administrative support to Account Managers and Account Executives when needed. The Client Service Representative will be the liaison between the company and the customer. The Client Service Representative will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

  • Processing customer payments accurately and timely.
  • Identifying customers’ needs to route the customer to the appropriate person.
  • Engaging in active listening with callers, confirming or clarifying information and diffusing any customers concerns, as needed.
  • Support and service a wide range of tasks within agency.
  • Support agency employees with customer service related tasks.
  • Liaison between clients, Sales Representatives, Producers, and insurance company representatives.
  • Meet personal/team qualitative and quantitative targets.
  • Adhering to all company policies and procedures.

Job Requirements

  • 1 yr. in a Customer Service Type Role
  • Prior Insurance Industry Experience a plus but not required
  • Strong team collaboration skills
  • Excellent verbal and written communication abilities
  • Self-motivated and able to work independently
  • Ability to consistently process transactions accurately
  • Professional attitude and demeanor
  • Demonstrates well-developed computer skills (internet, email, word processing, spreadsheets, hardware, keyboarding).
  • Strong time management and decision making skills

Job Type: Full-time

Pay: $19.00 - $25.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Vision insurance

Schedule:

  • Day shift

Experience:

  • office: 1 year (Required)
  • Customer service: 1 year (Required)

Work Location: One location

WEBSITE

insureoneinc.com

HEADQUARTERS

Sparks Glencoe, MD

SIZE

<25

INDUSTRY

Insurance

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Insureone Inc.
Other
$33k-44k (estimate)
1 Day Ago
Insureone Inc.
Part Time
$39k-49k (estimate)
7 Days Ago
Insureone Inc.
Other
$80k-109k (estimate)
2 Weeks Ago

The job skills required for Client Service Representative include Customer Service, Written Communication, Customer Satisfaction, Time Management, Decision Making, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Service Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Client Service Representative job description and responsibilities

Client services representatives manage client relationships and provide customer support.

02/07/2022: Monterey, CA

Promoting and maintain positive customer relations utilizing service excellence techniques.

02/20/2022: Richmond, VA

Client service representatives are responsible for taking care of users who have a hard time with some business element.

02/21/2022: Akron, OH

Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.

12/22/2021: Altus, OK

Have an understanding and reception to clients' needs and give proactive customer support.

01/29/2022: Huntington, WV

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Client Service Representative jobs

Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.

01/10/2022: Long Beach, CA

A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.

12/28/2021: Anderson, IN

Should have a proven customer support experience or experience as a client service representative.

01/05/2022: Ann Arbor, MI

Learn to resolve problems and prevent client dissatisfaction.

01/07/2022: Bradenton, FL

One year related experience required with customer service preferred.

12/31/2021: La Crosse, WI

Step 3: View the best colleges and universities for Client Service Representative.

Florida Southern College
Colby College
Dartmouth College
University of Notre Dame
Western Washington University
Canisius College
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