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Front Desk Agent
$30k-42k (estimate)
Other 1 Month Ago
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Inn Keeper Hospitality Services is Hiring a Front Desk Agent Near Davenport, IA

Job Details

Level: Experienced
Job Location: Hotel Blackhawk - Davenport, IA
Position Type: Full Time
Education Level: High School
Salary Range: $15.00 - $16.00 Hourly
Job Shift: Any

FRONT DESK GUEST SERVICES

We are looking for a vibrant, outgoing, friendly, smiling Front Desk agent to join our team at Hotel, Blackhawk, a Marriott Autograph Collection hotel in downtown Davenport, Iowa. 

THIS IS A FULL TIME SECOND SHIFT 3 - 11PM POSITION!

Job duties include:

Guest Services: 90%

  • Approach all encounters with guests and employees in a friendly, service-oriented manner
  • Anticipate and respond to guest requests
  • Handle billing questions or inquiries
  • Check guests in and out of the hotel

Administrative: 10%

  • Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and name tag when working
  • Comply at all times with hospitality standards and regulations to encourage safe and efficient hotel operations; exceeding Marriott standard
  • Responsible for safety, sanitation, and cleanliness of service areas
  • Maintain a professional working relationship and promote open lines of communication with managers, employees, and other departments
  • Have knowledge of the hotel guest rooms, their locations, and amenities
  • Conduct a daily house count and expected arrivals and departures

BENEFITS INCLUDE: PTO, MEAL DISCOUNT, TRAVEL DISCOUNT, HEALTH INSURANCES, LIFE INSURANCE, 401K AND GREAT CAREER OPPORTUNITIES!

Qualifications


QUALIFICATIONS/SKILLS: each essential duty satisfactorily. skill, and/or ability required.

To perform this job successfully, an individual must be able to perform The requirements listed below are representative of the knowledge,

  • Ability to read and write in English
  • Ability to read and comprehend instructions, short correspondence, and memos
  • Ability to write correspondence
  • Ability to effectively present information in one-on-one and small group situations to customers, clients, and employees
  • Must be outgoing and friendly and be able to remain calm in stressful situations
  • Must have the ability to communicate in a positive and understanding manner
  • Must be able to pass a background check

DESIRED QUALIFICATIONS: High school diploma or equivalent.Associate’sdegree in hospitalityor related field preferred.

PHYSICAL DEMANDS: While performing the duties of this job, the person must be able to remain ina stationary position. The person must be able to constantly operate a computer and telephone to communicate with potential guests.

WORK SCHEDULE: AVAILABILITY MUST BE 3 - 11PM INCLUDING WEEKENDS AND HOLIDAYS.

Job Summary

JOB TYPE

Other

SALARY

$30k-42k (estimate)

POST DATE

02/01/2023

EXPIRATION DATE

06/13/2023

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Inn Keeper Hospitality Services
Full Time
$134k-188k (estimate)
3 Days Ago

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The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.

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If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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The front desk agent can also post charges towards a guest account.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

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Desk Clerks typically study at similar levels compared with Front Desk Agents.

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Make checklists and to-do lists.

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Seek Out Hospitality Skills Training Opportunities.

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Finally, Add A Summary Or Objective Statement.

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Step 3: View the best colleges and universities for Front Desk Agent.

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