3 Front Desk Agent Jobs in Pacifica, CA
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Inn at Rockaway is Hiring a Front Desk Agent Near Pacifica, CA
Who wouldn't want to work a block from the beach?
The Inn at Rockaway is looking for a Front Desk Agent who will provide genuine customer service to our guests. You will greet, register and service guests in a friendly and courteous manner.
As a Front Desk Agent, you will be:
- Providing information to guests about hotel policies, services and amenities.
- Responding to requests from guests for assistance and information about the local area (e.g. directions, places to eat, etc.).
- Selling rooms to “walk-in” customers.
- Quote and be familiar with room and rate availability for current and future dates.
- Entering/changing reservation information on the computer system.
- Processing payments from guests.
- Maintaining daily logs.
- Maintain a balanced bank assigned from the hotel, handling cash and credit transactions with detail and accuracy.
- Perform audit functions for the hotel so this position demands the ability to utilize all aspects of mathematics and accounting to balance the hotel’s income.
- Transmit reports regarding financial information to appropriate parties.
We would like you to have:
- High School diploma or equivalent preferred.
- Previous customer service experience or equivalent training required.
- Knowledge of PMS systems preferred.
WORK ENVIRONMENT AND CONTEXT
- This shift will work both morning and mid shifts, holidays and overtime to reflect the business needs of the hotel.
- Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.'
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Benefits:
- 401(k) matching
Schedule:
- 8 hour shift
- Evening shift
COVID-19 considerations:
We have followed CDC and California Hotel & Lodging Association cleaning guidelines throughout the property. Plus, we require all employee to have/receive COVID vaccinations.
Ability to commute/relocate:
- Pacifica, CA 94044: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Front desk: 1 year (Preferred)
Work Location: In person
Job Summary
Full Time
$35k-44k (estimate)
01/31/2023
08/28/2023
The job skills required for Front Desk Agent include Customer Service, Guest Service, Cash Handling, Accounting, Futures, Planning, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent positions, which can be used as a reference in future career path planning. As a Front Desk Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent. You can explore the career advancement for a Front Desk Agent below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
12/11/2021: Atlanta, GA
A Front Desk Agent ensures customers receive the best service possible from the property.
02/10/2022: Fayetteville, AR
Some front desk agents served a hotel associate apprenticeship.
01/05/2022: Albany, GA
The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
12/09/2021: Johnstown, PA
Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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