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Inland Truck Parts & Service is looking for a Service Manager to join our team in Ft. Pierre, South Dakota. ITP is an employee-owned business with 36 locations in 12 states. Not sure what it means to be employee-owned? Apply today and find out!
Job Summary
The primary function of the service manager is to manage and supervise all aspects of service operation, under the guidance of the store manager.
Duties And Responsibilities
· Ensure excellent internal and external customer service and communication
· Demonstrate ability to effectively work with a team
· Assist with recruiting, hiring, training, monitoring, & evaluating staff
· Supervise all service personnel & operations
· Ensure and/or demonstrate application of mechanical & computer application expertise
· Organize work for efficient & quality operation
· Assign tasks, schedule work hours
· Monitor inventory levels
· Promote/ assist with parts sales
· Maintain knowledge of all service processes & equipment
· Direct or participate with giving repair estimates
· Oversee and/or perform repair work & necessary scheduled maintenance
· Ensure neat, clean, attractive appearance & safety of service area
· Troubleshoot problems
· Provide feedback/ operating reports for store manager
· Maintain adherence of policies / procedures
· Prompt attendance & neat appearance
· Other duties as deemed necessary by the store manager
Qualifications
Full Time
Wholesale
$97k-123k (estimate)
06/01/2023
05/05/2024
inlandtruck.com
GRAND ISLAND, NE
25 - 50
1944
<$5M
Wholesale
Inland Truck Parts Company has long enjoyed a reputation in the industrial, agricultural and trucking industries for providing a complete selection of quality component parts and shop services to its customers. Since opening our first store in Minneapolis, Minnesota in 1944, Inland has continued to be a leader in the truck parts business. After 60 years of business, Inland is still growing and finding new ways to meet our customer's needs. Inland has increased its growth through the years by opening stores in Billings and Missoula, Montana; Des Moines and Sioux City, Iowa; Omaha, Lincloln, and... North Platte, Nebraska; Rapid City, South Dakota; Bismarck, North Dakota; Irving and Denton, Texas; Tulsa, Oklahoma; Kansas City, Missouri; Olathe, Wichita and Salina, Kansas; and several others throughout the Midwest. Whether it's light, medium or heavy duty parts, Inland carries a diverse inventory of parts for drivelines, transmissions, transfer cases, differentials, clutches, springs, suspensions, brake systems and engines. Our shop services including gear rebuilding, driveline repair, spring repair, flywheel grinding and custom U-bolt bending allow us to give our customers a one stop shop.
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The job skills required for Service Manager include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Manager. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Manager positions, which can be used as a reference in future career path planning. As a Service Manager, it can be promoted into senior positions as a Customer Service Senior Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Manager. You can explore the career advancement for a Service Manager below and select your interested title to get hiring information.
If you are interested in becoming a Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Manager job description and responsibilities
A service manager needs to be able to manage their time to ensure they can attend to both employee and customer requests.
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The Guest Service Manager oversees all property operations, ensuring that the highest levels of hospitality and service are provided.
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The service manager ensures excellent customer service, maintains strong relationships with customers and third-party vendors and ensures repeat customers.
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Maximized sales by providing excellent customer service and minimize loss through proper utilization of standard operating procedures.
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Responsible for understanding each customer's expectations and delivering services as needed.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Manager jobs
Employers require that a viable candidate for a service manager position possess excellent computer skills.
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A few years of experience from a service oriented role, preferably with focus on customer experience and account management.
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Experienced leader with proven record providing exceptional customer service operations.
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Excellent Communication skills and the ability to solve problem are just a few qualities a service manager should have.
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The service manager must also be able to work under stress besides handle stress.
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Step 3: View the best colleges and universities for Service Manager.