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Job Position : NJAOC SCCO Help Desk

Job Location : 25 Market Street, Trenton, NJ 08625

Job Duration : 6 Months

Job Description :

• Help Desk Coordinator will assist customers with computer and application issues to determine the root cause of a problem and perform the necessary functions to resolve the problem. Excellent communication skills and computer knowledge is preferred.
• Position is a hybrid model. Shift needed is: Monday-Friday 8:30 am - 4:30 pm There will be two weekday remote days The first few weeks will be all onsite for trainng.
• Note: 35 hour work week.

All training will be conducted on premises at 25 Market St. Trenton, NJ.

2-year college degree or equivalent technical study - preferred

Training on the AOC procedures and system will be provided.

Required / Desired Skills

• Data entry Required 3 Years
• Experience using email (Outlook) Required 2 Years
• Experience working in a position requiring calm demeanor when dealing with upset users Required 2 Years
• Experience with MS Excel Highly desired 1 Years
• Experience with MS Word Highly desired 1 Years
• Experience with MS Visio Highly desired 1 Years
• Global Candidate Requirements

Thanks and Regards,

Pushpa Nath

Job Type: Contract

Pay: $16.00 - $21.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Work Location: In person