Indian Valley Country Club
www.indianvalleycc.com

Indian Valley Country Club is currently searching for our next Banquet/Catering Manager. We are very excited for this search process and for the opportunity to welcome the right person into our team and family!

The most important attributes that we are looking for are passion for what you do, creativity, and the proven ability to work as a team and to lead people. A great attitude and a team-oriented mindset are very important to being the best fit into our management team and member-culture. If these are attributes you possess or goals you strive towards, this may be a very good fit for you.

Please review the information below. Resumes and cover letters should be sent to Eric Beck, General Manager.

Thank you and we look forward to hearing from you!

Banquet/Catering Manager
Reports to: Clubhouse Manager

Club Mission Statement:
To provide our members & guests with an outstanding and welcoming private Golf & Country Club experience in a family friendly environment.

Employee Mission Statement:
Do what we do better than we did it yesterday.

Club Information:

• 570 members
• 32,000 square foot clubhouse
• $1.5M annual food revenue ($1.0M bev.)
• 300 seat Ballroom which can be divided in half or thirds
• 60 seat Private Dining Room which can be divided in half
• 10 seat Boardroom
• Outdoor venue for cocktail receptions and/or wedding ceremonies (newly renovated - opened in May, 2022)
• 90 seat member dining room (Bistro 52)
• 55 seat Outdoor Deck
• Men’s Grill (50 seats inside, 60 outside, newly renovated - opened in May, 2022)
• Pool facility with bar and full-service food & beverage
• Jonas POS system & Catering Module
• Fiscal year – July through June

Food & Beverage Operation:
The Clubhouse is open Tuesday through Sunday for Lunch and Dinner. In the off-season our hours are reduced, closing on Tuesdays and closing after brunch on Sundays.

Our banquet operation is consistent and quite busy. We benefit from a great deal of repeat business, thanks to consistent, quality food and a devoted service team. We believe there is significant opportunity for growth, still rebounding from covid and able to continue capitalizing on our recent renovations and a large untapped market in the area.

Social and golf events for our members are an important part of our business as well (wine dinners, men’s & ladies’ golf events, Christmas Party, Independence Day Bash, etc.). These are an important opportunity to ‘wow’ our members and their guests with quality and, most importantly, creativity.

Being a smaller club, all of our management team ‘wears many hats’ and this position is no exception. We help each other out and cover a lot of ground during the busier times. There are also slower times when we can catch our breaths and spend time working on projects and getting ahead of planning responsibilities.

Banquet Manager Position:
The core responsibilities of the Banquet/Catering Manager are following up on leads, booking, planning, setting up, and executing banquet, member, and non-member events. These can range from weddings to business meetings to fundraisers to family dinners, all of which we pride ourselves on customizing to exceed the guests’ expectations.

We benefit a great deal from repeat business, but there is also great opportunity for more outreach in the local area to gain new business. As the Banquet/Catering Manager, it is your responsibility to seek out new business, as well as maintain and grow existing relationships with outstanding clients.

The Banquet/Catering Manager will work with event hosts through booking and planning, guiding clients through the process so that the operation is set up for success and the client's expectations are exceeded. You will serve as the point of contact through each event in order to ensure successful food, beverage, & service. This person should expect to be a presence during the events, serving as a liaison between the event’s organizers, the staff, and kitchen. Great communication and timely information are of utmost importance with the kitchen and management team for rooms to be setup, service to be planned for, and products to be ordered.

In addition to these responsibilities, others include, but are not limited to the following:

• Billing all events in a timely manner through our Jonas software system.
• Working with our Controller on annual operating and capital budgets and forecasting matters.
• Assist the Clubhouse Manager, Dining Room Manager, and General Manager on Member events (golf and social events).
• As time permits, overseeing the dining areas, helping expedite food from the kitchen, member-holiday events, etc.

As mentioned above, there are very busy times and less busy times in our banquet schedule. The successful candidate will work with members and the management team to provide a variety of quality offerings, marketing them, and implementing them to exceed members’ expectations. We thrive on teamwork and expect that out of our entire management team.

Requirements:

• A proven track record in banquets and catering, especially in a planning position, in a country club or similar high-volume, high-quality organization.
• Experience developing employees, including a verifiable track record of promoting teamwork and developing potential in employees.
• Excellent time-management and administrative skills, including in Microsoft applications and preferably with Jonas or other event planning software.
• An excellent communicator, friendly, empathetic and thorough in verbal and written exchanges.
• Experience and understanding of departmental budget and financial goals and effective management skills to achieve or exceed these goals.
• A positive, ‘can do’ attitude, friendly and outgoing personality, and strong beliefs in the importance of teamwork.
• An unwavering commitment to quality and to doing things the ‘right way’.
• Excellent references.

Compensation & Benefits:

• Competitive base-salary plus commissions on outside banquet food & beverage revenue.
• 90% employer paid Health Insurance for employee and 10% for eligible family members.
• Professional dues and expenses for CMAA or NACE membership, subject to the annual budget.
• Standard benefits include vacation time (PTO) and additional sick days, employer-paid life insurance & long-term disability, and participation in the club’s 401k plan after standard waiting periods.
• Cell phone data plan

Interested applicants should prepare a thoughtful letter of interest and alignment, clearly articulating your “fit” with Indian Valley Country Club and why you want to be considered for this position at this stage of your career. Describe why Indian Valley Country Club and this geographic area will likely be right for you, your family and the club.

Please send your resume & cover letter, addressed to Eric Beck, General Manager, through the attached link. Thank you!

Job Type: Full-time

Pay: $65,000.00 - $75,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• 12 hour shift
• 8 hour shift

Weekly day range:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Telford, PA 18969: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Banquet/Catering: 2 years (Required)

Work Location: One location