Our Company Explore how you can contribute at AmeriLife. For over 50 years, AmeriLife has been a leader in the development, marketing and distribution of annuity, life and health insurance solutions for those planning for and living in retirement. Associates get satisfaction from knowing they provide agents, marketers and carrier partners the support needed to succeed in a rapidly evolving industry. Job Summary Provides administrative support for a call center environment. This person is also familiar with accurate and timely completion of various forms and organizational charts. This person will be professional, polite, and attentive, while also being accurate. This person will always be prepared and responsive, willing to meet each challenge directly. This person should be comfortable with computers, general office tasks, and excel at both verbal and written communication. Job Description Duties/Responsibilities [The following reflects duties for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time for business reasons.] Administrative tasks related to Licensing and Contracting Maintenance (Primary) Initial Licensing submissions Licensing Renewals Continuing Education Credit tracking Continuing Education enrollment Carrier Certification Reviews and responds to daily internal/external mail; sends and receives faxes Composes, types, and distributes professional correspondence and memoranda, E-mails and faxes Coordinates calendar and schedules appointments and coordinates meetings and Employment Engagement Initiatives, including but not limited to preparing and distributing agendas and other meeting materials, reserving and preparing facilities Orders office supplies Completes basic Accounts Payable tasks Demonstrates a high level of professionalism in dealing with confidential and sensitive issues Performs general clerical duties including but not limited to filing, photocopying, faxing, and mailing Track, monitor and update organizational charts and agents’ activity, including commission aggregation and reconciliation. Performs other duties and special projects as assigned by supervisor Qualifications Minimum Job Requirements High School Diploma, three to five years related experience, or equivalent combination of education and experience Excellent verbal and written communication skills Excellent Excel Skills, Typing and other Microsoft Office Products Knowledge, Skills, and Abilities Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Acute attention to detail Ability to work on complex projects with general direction and minimal guidance Ability to deal effectively with a diversity of individuals at all organizational levels Creative, flexible, and innovative team player Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow.