Cash Application Analyst

Our organization is looking for dynamic individuals who love to learn, thrive on innovation, and are open to exploring new ways to achieve our goals.  If this describes you, we want to speak with you. You can help us achieve our vision to lead nationally in innovating equitable whole-person health.

At Independence, everyone can feel valued, supported, and comfortable to be themselves. Our commitment to equity means that all associates have a fair opportunity to achieve their full potential. We put these principles into action every day by acting with integrity and respect. We stand together to speak out against injustice and to break down barriers to support a more inclusive and equitable workplace. Celebrating and embracing the diverse thoughts and perspectives that make up our workforce means our company is more vibrant, innovative, and better able to support the people and communities we serve. 

·         Using established procedures to correctly identify and input premium & non-premium payments into the corresponding systems

·         Perform required cross-checks to ensure quality and integrity of data entered.

·         Ensure proper MAR and internal controls are utilized for all tasks completed

·         Utilize various systems to research payments received in-house or presented via bank imaging tools.

·         Collaborate with internal business partners such as Accounting, Billing, and AR to ensure payments are allocated and/or reconciled appropriately

·         Build relationships with external business partners to include bank vendors in research and resolution of payment issues

·         Understand the time constraints and deadlines associated with payment research and application to ensure all Service Level Agreements (SLAs) are met

·         Complete batching and prepping of incoming mail in alignment with internal controls

·         Ensure timely research and application of payments generated on daily exception report in alignment with peak and off-peak periods (i.e. Open Enrollment)

·         Complete daily reconciliation of premium receipts and resolve variances as required

·         Insight into the types of payment adjustments, their use, and customer impact

·         Understanding of how daily deliverables impact internal and external business partners as well as the overall customer experience

·         Research and complete inquiries in accordance with internal SLAs

·         Suggest, develop, and implement process improvements

·         Awareness of expected outcomes of daily deliverables and proactive resolution of exceptions

·         Perform other tasks as business needs require

·         Will participate in projects as needed

 QUALIFICATIONS

·         Bachelor’s Degree or equivalent with up to 3 years relevant work experience

·         Ability to effectively manage competing priorities

·         Ability to actively engage with team members in completion of daily tasks, problem resolution, and strategic planning

·         Ability to analyze data and draw logical conclusions as to root cause

·         Must be able to function in a fast-paced environment, with a strong emphasis to details

·         Excellent written and verbal communication skills

·         Proficient with Microsoft Excel, Word, and Outlook

·         Treasury experience in Healthcare / Insurance Industry preferred

·         Having knowledge of Web based applications and PeopleSoft experience a preferred