22 Customer Support Specialist Jobs in Reno, NV
authority is Hiring a Customer Support Specialist Near Reno, NV
What is Inc Authority?
- We are a business formation company headquartered in Reno, NV that specializes in helping businesses launch and grow throughout the U.S.
- We act as a registered agent in all 50 states and consult on business formation services as well as business growth services such as tax planning, business credit, marketing, etc.
- We look for candidates from all backgrounds and provide paid training specific to our industry.
- We have multiple avenues of career growth and longevity and promote from within!
- We promote a culture of diversity, inclusion, and work life balance.
- Our core values consist of Service Excellence, Teamwork, Ownership, Respect, and Integrity
Position Overview
Customer Support Specialists are responsible for consulting with clients from our online portal to advise on their services. In this position you will talk to business owners to offer custom solutions on getting their business launched and ready to grow!
Responsibilities
- Consult with clients that have inquired about our services and through our online portal
- Possess strong knowledge of Inc Authority products and services to identify customer’s needs when qualifying them
- Demonstrate an aptitude for business startup consultation to increase customer satisfaction
- Communicate effectively and professionally in all forms of communication with potential customers and internal team members
- Maintain complete and accurate records of all daily activity and customer contact
Awesome benefits include:
- $17.00 an Hour
- Enjoy working 8am-5pm Monday-Friday with weekends off!
- Fun and exciting team-oriented work environment
- Continuous coaching and full support to help you maximize your earning potential
- Opportunities for advancement
- Paid Time Off, 401K Plan, Health & Dental Insurance
Essential Functions:
- Excellent Phone Commination Skills
- Ability to navigate a CRM System and use a headset
- Basic computer skills such as typing while using Microsoft Office products (Excel, Word, Outlook)
- Career-Minded Professional
- A Passion for Helping Others
- A Positive, Can-Do Attitude
- Professional Appearance and Demeanor
Our Mission Statement:
It is our mission to empower our clients with the tools they will need to succeed in the business world. We bridge the gap between doing business online and face-to-face. Our customer service team is dedicated in providing you with the resources you need to successfully run your business. Your success is our success.
Job Summary
Full Time
Consumer Services
$43k-53k (estimate)
09/21/2022
06/11/2024
autothority.com
Fairfax, VA
<25
Consumer Services
Related Companies
The job skills required for Customer Support Specialist include Customer Service, Customer Support, Customer Satisfaction, Communicates Effectively, Customer Contact, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Support Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Support Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Support Specialist positions, which can be used as a reference in future career path planning. As a Customer Support Specialist, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Support Specialist. You can explore the career advancement for a Customer Support Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Customer Support Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Support Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Support Specialist job description and responsibilities
To enhance customer experience, they help customers complete purchases, upgrades/returns and frequently provide necessary technical assistance.
01/27/2022: Johnstown, PA
They are also responsible for conducting surveys on the products or services and communicating customer feedback.
01/30/2022: Chico, CA
A Customer Support Specialist will also replace products or process payment refunds as needed.
01/18/2022: Rockford, IL
They help customers with their queries and complaints.
02/18/2022: Richland, WA
Listen to customer complaints and provide adequate solutions for their problem via phone or email.
02/14/2022: San Diego, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Support Specialist jobs
Communication skills come as pretty much as a given, concerning customer support.
02/15/2022: Troy, NY
Make Connections and Give Compliments.
01/07/2022: Lompoc, CA
Ensure that customers understand the resolution and provide on-going education to customers.
01/11/2022: Spokane, WA
Compile and analyze customer requirements to give the best advice and resolve their query.
02/20/2022: Pensacola, FL
Customer service experience- A thorough knowledge of how to delight customers through strong researching, problem solving and troubleshooting skills.
01/09/2022: Chattanooga, TN
Step 3: View the best colleges and universities for Customer Support Specialist.
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