As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals' lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance our vision of Food and Companionship Enriching Life. Elanco's promise to employees: Together, we foster an inclusive culture where everyone can make a difference, encouraging ownership, growth and well-being. Position Brand Description: As a Business Process Analyst, you will experience an exciting career that offers a wide range of opportunities for professional development. This position will be part of the Elanco Supply Chain community whose responsibility is to enable reliable, on time delivery to our customers. Individuals in this community move materials either physically or virtually across geographic boundaries and time zones to be sure that the product is available when the customer needs it. The Business Process Analyst will review incoming SAP IDOC errors and triage technical and business issues related to inventory management (IM), delivery documents and goods movements. They will follow up with affiliates, Logistics Service Providers (LSPs) and 3PLs/4PLs to ensure all issues are addressed in a timely manner. Successful candidates will also identify recurring issues and recommend remedies of either process or technical nature. This position will support Elanco’s Supply Chain transition into a cause-driven, customer focused company dedicated to positively impacting the health of animals, people and the planet. Key Objectives/Deliverables: Process Ownership Active monitoring and reprocessing of Logistics Execution (LE) IDOCs supporting LSP integration. Management of open issues to resolution with global partners. Drive continuous improvement. Communication / Networking Maintain key contacts throughout the business in Master Data, Affiliate, Order to Cash customer service, LSPs, IT and Global Process Owner. Communicate system information / issues throughout Elanco supply chain, providing timely information to managers and end users as issues and solutions occur. Basic Requirements: Understanding of Supply Chain business processes including SAP integration points with Quality Management, Logistics, Material Master, and Sales and Distribution. Strong computer-based skills especially on Microsoft Office tools. Fluent in English. Must have strong organizational, interpersonal, and communication skills (verbal and written). Ability to proactively and effectively analyze and resolve problems. Ability to work in global team environment and communicate effectively with both internal business partners as well as external team members. Additional Preferences: Supply Chain Knowledge – APICS certification preferred. Analysis/problem assessment skills, information monitoring skills, quality orientation, and teamwork/interpersonal skills. Ability to work across cultures. Familiar with SAP ALE / IDOC interfaces, SAP PI/PO, AS2 connections, EDI transactions Education Requirements: BS or MS degree , preferably in IT or Business or equivalent work experience. Other Information: Work shift: staggered time to support global business Travel required (% of time) – 5% Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status