Voya Financial, Inc. (NYSE: VOYA), is a leading health, wealth and investment company that provides products, solutions and technologies that help Americans become well planned, well invested and well protected. Serving the needs of 14.3 million individual, workplace and institutional clients, Voya has approximately 6,000 employees and had $707 billion in total assets under management and administration as of March 31, 2022. Certified as a “Great Place to Work” by the Great Place to Work® Institute, Voya is purpose-driven and is equally committed to conducting business in a way that is socially, environmentally, economically and ethically responsible. Voya has earned recognition as: one of the World’s Most Ethical Companies® by the Ethisphere Institute; a member of the Bloomberg Gender-Equality Index; and a “Best Place to Work for Disability Inclusion” on the Disability Equality Index. For more information, visit voya.com. Voya’s values serve as our compass, bringing together our culture, performance, brand, vision, strategy and corporate responsibility activities. Our values guide our decision-making and behaviors allowing us to deliver worth to our customers, distribution partners, shareholders and each other. With a lens on balance, health & welfare, our work environment offers flexibility. The majority of our roles have adopted a hybrid schedule — working some days in the office and some days remotely, providing flexibility for work-life balance and still allowing the benefit of in-person collaboration. Some functions will continue to be 100% on-site and others may be fully remote, depending on business needs. We care We do the right thing We have customer passion We have a winning spirit We are the We Certified by the Great Place to Work® Institute as a Great Place to Work®, 2016-2020, Voya is equally committed to conducting business in a way that is socially, environmentally, economically and ethically responsible. Voya’s culture is proudly recognized by multiple organizations. See a full listing of our awards and recognition. Together we fight for everyone’s opportunity for a better financial future. We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today. Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision. Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now We are looking for a highly motivated self-starter to help us build a team that focuses on maintaining a high-quality investment data environment and enhancing the overall data experience for our investment professionals. Success in the Business Analyst role requires a strong analytical mindset, the ability to research data exceptions as they are identified, the ability to provide a technical solution and oversee its implementation and a willingness to collaborate in a team setting. The importance of data is widely understood at Voya Investment Management (IM), and you will play an important part in moving Voya’s data governance mandate forward. Profile Description: Collaborate with internal customers, the Business Intelligence & Process Enablement team, and the Information Technology team to assist in the translation of requirements into technical solutions Works closely with Analytic Team specialists and Portfolio Management Analysts to provide technical solutions to complex problems using SQL Server, MS Excel, and MS Access Document business processes and perform business analysis to support users, downstream systems, and clients with validated and accurate source data Research, troubleshoot, and facilitate resolution of unexpected data results in the data warehouse and associated processes Run quality checks on data and investigate outages to help facilitate solutions Bring a fresh perspective on existing issues, processes, and controls to develop and recommend new and improved controls and procedural enhancements Participate in systems development efforts and new initiatives including testing, parallels, and specification input Promote a positive attitude and working environment among fellow employees and develop efficient working relationships Interacting with internal customers to translate requests into technical solutions Reviewing and updating business-perspective specifications to understand data flows and transformations Directing specification writing and testing activity between Information Technology and customers to ensure efficient handling of development Performing data and business analysis functions as needed Knowledge & Experience: As the Business Analyst, you are expected to be customer focused and offer unique solutions that deliver on client expectations. In addition, you will need to be thoughtful in analyzing data and problem-solving exceptions to formulate effective solutions. How you get to a solution is just as important, if not more so, than the solution itself. In this role, you will be exposed to new ways of thinking and acquire new skills. Bachelor's degree in Finance, Accounting, or related field 1-3 years of investment industry experience with a good understanding of investment data and fixed income and equity assets, classes and sectors preferred General understanding of real estate concepts desired Significant data analysis, data warehouse architecture and data mapping experience and skills Familiarity with investment platforms and systems (e.g., BlackRock Aladdin, State Street, PAM) Experience with reporting platforms (e.g., SQL Management Studio, WebFOCUS) desired Ability to work in a fast-paced environment with varying workloads and strict deadlines (e.g., month, qtr., and year-end) Ability to independently and creatively resolve problems utilizing appropriate resources Maintain strong working relationships with peers, supervisors, project leaders, and internal/external clients. Excellent team interaction and interpersonal skills (verbal and writing skills). Demonstrate high levels of ethics, values, and integrity Demonstrate high energy, resiliency, capacity, and the ability to handle multiple priorities and execute Strong accountability and focus on execution Customer Focused: Passionate commitment to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem-solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Be Well. Stay Well. Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well. What We Offer Health, dental, vision and life insurance plans 401(k) Savings plan – with generous company matching contributions (up to 6%) Voya Retirement Plan – employer paid cash balance retirement plan (4%) Tuition reimbursement up to $5,250/year Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day. Paid volunteer time — 40 hours per calendar year Learn more about Voya benefits (download PDF) Critical Skills At Voya, we have identified the following critical skills which are key to success in our culture: Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations. Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution. Team Mentality: Partnering effectively to drive our culture and execute on our common goals. Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions. Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage. Learn more about Critical Skills Equal Employment Opportunity Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law. Reasonable Accommodations We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee’s request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please see our resources for applicants with disabilities. Misuse of Voya's name in fraud schemes