Overview

ImageFIRST started as a family-owned and operated company in 1967, and our family values have shaped our goals and the way we do business. Our associates are the cornerstone of the company, so we strive to treat them fairly and provide them with a collaborative and rewarding work environment. ImageFIRST has become the largest and fastest-growing national provider of laundry and linen rental services to the healthcare market. Our 65 locations serve more than 20k medical facilities weekly. We have doubled in size over the past 3 years and our goal is to become a billion-dollar company.

Responsibilities & Qualifications

The Business Analyst (BA) will help identify and prioritize ImageFIRST’ S biggest challenges and key opportunities in the areas of process, workflow, innovation, communication, and strategic planning. The BA will partner with cross-functional departments to understand their business needs, with the goal of identifying, Defining, and delivering technology solutions.

Business Analysts at ImageFIRST have the opportunity to take ownership of a business channel; building relationships with users, fixing problems, and delivering exciting solutions.

Open to: Remote, or Hybrid 

RESPONSIBILITIES:

• Gathering relevant data to conduct business analysis and provide recommendations on improved reporting infrastructure
• Understanding business needs and challenges with a goal of creating solutions
• Interview users and stakeholders
• Develop requirements documentation
• Create prototypes and mockups
• Devliver and explain proposal to management as well as developers
• Delivering effective presentations of findings and recommendations to multiple levels of management 

MINIMUM QUALIFICATIONS: 

• 3-5 years' of analytics experience
• BA/BS degree or equivalent practical experience
• Experience gathering requirements through an elicitation process
• Demonstrated ability to synthesize information to see big picture while effectively managing detail 
• Proven ability to successfully work and partner across multiple functions in an organization

PREFERRED QUALIFICATIONS: 

• Excellent communication and interpersonal skills
• Experience creating and documenting user experiences
• Experience facilitating feedback or brainstorming sessions
• Project Management experience or certification
• Creative mindset
• Experience with some of these tools: SQL, SysML, Mock Ups, UX Design, Swimlanes, Sequence Diagrams, Entity Relationship Diagram
• Demonstrated ability to navigate the ambiguity inherent in the early stage development of products and services as well as a gradually changing digital landscape
• Distinctive problem solving and analytic skills with a high degree of analytical rigor

Company Values & Benefits

Required Competencies:

• Be Respectful: Value all we come in contact with
• Be Remarkable: Create a positive moment with every interaction
• Be Safe: Keep ourselves and those around us safe
• Be Honest: Be guided by truthfulness in all we do

Benefits:

• Competitive pay
• Medical, Dental, Vision 
• Pet, Legal, and Hospital Indemnity Insurance 
• 401k (match)
• Paid Time Off Package
• Great company culture
• Collaborative team environment 

EOE / Drug-Free Workplace 

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by applicable law. We are fueled by the talent, passion, and diversity of our associates.

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