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ILoca Services
Aurora, IL | Full Time
$42k-55k (estimate)
2 Months Ago
Parts Counter Sales Representative
ILoca Services Aurora, IL
$42k-55k (estimate)
Full Time | Retail 2 Months Ago
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ILoca Services is Hiring a Parts Counter Sales Representative Near Aurora, IL

Summary:

Under general supervision, the Parts Counter Sales Representative performs a variety of responsibilities related to assisting outside customers with purchasing parts and supplies. Problem solving skills and best judgment practices are required to plan, organize, and prioritize a varied workload that involves maintaining parts inventory and customer service.

Essential Functions:

  • Assist external customers at the parts counter or on the telephone, as well as internal customers from the sales and service departments
  • Oversee the parts sales process from customer inquiry to finding the part, to invoicing the customer
  • Work with parts manager and vendors to locate any parts not in stock
  • Process vendor parts orders from finding the parts, to creating purchase orders and receiving parts into the inventory system
  • Complete special order part request for any parts that need to be ordered for the customer
  • Communicate parts order and delivery status to customer
  • Communicate with staff and customers in friendly and professional manner
  • Follow all company safety policies and procedures
  • Maintain, organize, and stock parts in the showroom and warehouse
  • Refer to parts manuals (both hard copy and electronic format) to identify the correct parts for the make, model and year of trailer being serviced
  • Serve as backup to other parts counterperson or stocking shelves as necessary
  • Occasional parts pick-up or delivery
  • Perform other duties as assigned

Skills / Qualifications:

  • Adaptability - Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to change by exploring the benefits, trying new approaches, and collaborating with others to make the change successful
  • Building Trusting Relationships - Using appropriate interpersonal styles to establish effective relationships with customers and internal partners; interacting with others in a way that promotes openness and trust and gives them confidence in one’s intentions
  • Collaborating - Working cooperatively with others to help a team or work group achieve its goals
  • Communication - Conveying information and ideas clearly and concisely to individuals or groups in an engaging manner that help them understand and retain the message; listening actively to others
  • Continuous Learning - Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application
  • Initiating Action - Taking prompt action to accomplish work goals; taking action to achieve results beyond what is required; being proactive
  • Work Standards - Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed
  • Ability to lift up to 50 pounds unassisted

Preferred education and experience:

  • High school diploma or GED required
  • Valid driver's license
  • Experience in an office or retail setting with customer service background preferred

ILoca Services, Inc. is a privately-owned, full-service semitrailer dealership, specializing in sales, rentals & leasing, parts, and repair services. Headquarters is Aurora, IL, with 2 additional locations in Caledonia, WI, and Davenport, IA. Our company has received many accolades and awards for performing as a Premier Dealer, including top five and top ten sales awards from multiple vendors. We are extremely proud of being recognized for our outstanding achievements such as Diamond Distributor, and President Club awards.

At ILoca, the health and safety of our employees and customers is our top priority as we face the impact of COVID-19 together. We have implemented COVID 19 safety measures in the workplace, including a vaccination requirement for employees.

Mission: ILoca’s mission is to provide the best products and customer experience to the semitrailer industry by empowering ILoca employees to execute all aspects of its business with a high level of integrity, teamwork, partnership and hustle.

ILoca Services, Inc. is an Equal Opportunity Employer, where an applicant’s qualifications are considered without regard to race / color / religion / sex / national origin / veteran / disability / age / sexual orientation / gender identity, or any other basis protected by law.

ILoca Services - Your Partner for The Long Haul! ®

Job Type: Full-time

Pay: From $18.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Schedule:

  • Day shift
  • Monday to Friday
  • No nights
  • No weekends

Ability to commute/relocate:

  • Aurora, IL 60504: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Job Summary

JOB TYPE

Full Time

INDUSTRY

Retail

SALARY

$42k-55k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

06/02/2023

WEBSITE

semitrailers.net

HEADQUARTERS

CALEDONIA, WI

SIZE

25 - 50

FOUNDED

1989

REVENUE

$10M - $50M

INDUSTRY

Retail

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About ILoca Services

ILoca Services, Inc. is a full service semitrailer dealership with 3 locations in the Midwest. We sell, service, rent and lease semitrailers. ILoca has a full parts showroom and we ship anywhere in the US. We carry cab racks, tool boxes, chains, binders and straps in stock. ILoca has an on-site, high tech repair and custom fabrication center that can handle any job, from annual inspections to aluminum welding and reefer refoaming. ILoca specializes in the following Trailers: Refrigerated Vans Dry Vans Flatbeds / Sliding Tarp Systems Drop Decks / Step Decks Lowboys / Double Drops Extendables - ...All Sizes! Loggers Dumps Containers / Chassis ILoca has a large rental fleet consisting of new and late model equipment of all types including hard to find specialty heavy haul equipment. ILoca carries premium trailer brands- CIE Intermodal Dorsey Fontaine Trailer Fontaine Heavy Haul Kalym Siebert MAC Trailer Manac Talbert Travis Vanguard Vanguard CIMC Your Partner For The Long Haul! How Can We Partner Up With You? Main Location: 9S104 Frontenac Street Aurora, IL 60504 1-888-736-4826 Iowa Location: 7989 Buffalo Avenue Davenport, IA 52806 1-855-707-2913 Wisconsin Location: 6143 US Highway 41 Caledonia, WI 53108 1-855-707-2916 More
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The following is the career advancement route for Parts Counter Sales Representative positions, which can be used as a reference in future career path planning. As a Parts Counter Sales Representative, it can be promoted into senior positions as a Retail Sales Staff that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Parts Counter Sales Representative. You can explore the career advancement for a Parts Counter Sales Representative below and select your interested title to get hiring information.