Overview

Illuminate seeks an exceptionally qualified Operations Manager to support a government customer. 

Illuminate supports the US national security community and its allies with a wide range of analytic and cyber effect solutions that accelerate informed decision made in the telephony, IP messaging, cyber, and multi-source arenas. Our customers require insight from the endless volume and variety of data to make critical, high integrity decisions at mission speed. We are an innovative solutions company striving to be a global leader in multi-source data collection, predictive analysis and mobile/network surveillance (4G/5G) and assurance, from the Edge of Collection to the Core of Exploitation, Tactical to Strategic, Endpoint to the Enterprise.

Responsibilities

• Support Program Manager by overseeing Task Order operations to ensure all applications are up and functioning to the satisfaction of the customer.
• Document procedures, project status, schedules, critical operations, and issues on all projects
• When requested, participate in meeting, reviews and exchanges with CO, COR, and other Governement Officials.
• Particpates in developing and delivering training as requested by the government to support applications
• During Transition validate that all code and supporting documentation is available and Electronic Continuity Books (ECBs) are established and populated
• Manage the Integrated Master Schedule to inlcude, application ECP schedules, and projects using Government programs/ or systems.
• Develop, design, and manage Performance Metrics Dashboard.
• Particpate in relevant DevSecOps processes to ensure security is baked into any development

Qualifications

• Clearance: Top Secret//SCI
• Polygraph: current Counterintelligence (CI) polygraph
• Bachelor's Degree in business, information technology, or information management and 8 years of experience
• Experience with program/application operations
• Well versed in infrastructure, server-side application, and client-side application monitoring.
• Strong risk management skills, excellent communication, teamwork, leadership, and conflict management skills.
• Must be analytical and effectively able to prioritize needs, requirements and other issues. 

Equal employment opportunity employer: All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Illuminate is committed to providing veteran employment opportunities to our service men and women

Due to the COVID-19 Pandemic, as a condition of employment, Illuminate requires all employees to be fully vaccinated. An employee is considered fully vaccinated two weeks after receiving the second dose of a two-dose COVID-19 vaccine or one week after receiving a single-dose COVID-19 vaccine. All newly hired employees will be required to provide proof of vaccination on their first day of employment.