First Enroll LLC, a Monmouth County, NJ based TPA (third-party administrator) established in 2018 is seeking an energetic, dynamic, and goal-oriented COO to add to its team of executives given its relentless growth. First Enroll is an all in one-solution for all health insurance Sales Agents and Agencies. We handle member services (billing and enrollment), to fulfillment and customer service. We handle in-house commission processing and customized reporting. With our services, support, and software, we are a powerful solution to manage all sales processes, recurring billing, customer service, marketing, and partner programs. The FirstEnroll team is comprised of experienced and educated professionals in each of their respective fields including Accounting, License & Compliance, Agent Services and Systems Administration.

Core responsibility: Design, implement policies to promote company culture and vision and to oversee operations to keep business management at optimal performance and continued growth.

Additional expectations

• Maintain and direct the daily operations of the business, including coordinating with Human Resources (office management), Legal/Compliance, Sales & Marketing, Accounting, and IT.
• Meet with and report to the CEO about the company’s daily operation, as well as about the CEO’s plans for any upcoming adjustments or developments to business operations strategy, or other company goals and objectives.
• Represent the CEO and stand in for the CEO if otherwise engaged. The COO will assist in guiding the CEO and aid in the business’s operations and strategy (short and long term).
• Develop and implement policies for daily operations and communicate these policy changes to department supervisors.
• Monitor company performance (operationally and financially).

Qualifications

Equivalent work experience preferred with a minimum of 5-8 years of experience • Background within the Insurance or Affiliate Marketing arena is a plus but not required • Experience demonstrating a high-level ability to effectively manage and allocate organization resources is required • Operational management experience such as budgeting, financial management, and Sales & Marketing preferred • Demonstratable leadership ability, relentless follow through, effective communication skills, both written and verbal, and proven ability to interact well individually and as a team • The ability to prioritize, function efficiently and responsibly in various phases of business operations • Proficiency in Microsoft Office Suite is required.

Compensation Package: Competitive Salary, 401K with Company Matching, Cash Balance Plan Incentive, Health, Dental, Vision and Life Insurance Packages

Other Cash/Bonus Incentives, Energetic and Professional Office Environment