4 Desktop Support Technician Jobs in Raritan, NJ
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IITmatrix is Hiring a Desktop Support Technician Near Raritan, NJ
Job Tile : Desktop Support
Location : Raritan, NJ - 100% Onsite
Duration : Full Time
Job Description
- Focused IT primary Point of Contact that can be dispatched to expedite the support, participate and support as part of Rapid Response Team, triage and attend / support Daily Performance Meetings.
- Assist network support team and other infra teams for day-to-day troubleshooting and infra projects.
- Assist Client SPOC with Reliability Calls for high priority tickets (P1/P2) investigation and resolution.
- Helps local hardware support team with checking printers and shopfloor peripherals.
- Provides assistance to the hardware support team for applications or processes
- Act as coordinator for resolving incidents related to any application support in manufacturing plant
- Be a SPOC for BUIT, Local support and external vendors.
- Test connectivity for changes to network, including wireless, and patching
- Coordinate with application owners to install the client applications and ensure that the applications launch as expected
- Coordinate with equipment vendors for repair and maintenance.
- Initial troubleshooting for application issues and continue to provide coordination/escalation to resolution/conclusion.
- Support base business-related IQ/OQ testing and technical change control activities.
- Coordinates the initiation, approval, planning, and implementation of patches related to applications, infrastructure, and OS for MLL Supported Applications.
- Monitor and achieve service levels, tracks metrics/analytics, and ensures site health of TS services (e.g., network reliability, availability, capacity, Workstations/Servers Patch compliance etc.)
- Act as primary contact for any end user escalations relating to the TS Services provided to the site, and escalate as needed with the TS SO.
- Service request coordination related to TS services, as per direction from TS SO. For example: Creating services request related to IPAM, ad hoc backup requests, etc.
- Requires the resource to be working in 2nd shift (Mon-Fri 02 PM – 11 PM tentatively)
Job Type: Full-time
Salary: $32,302.88 - $84,557.76 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- 8 hour shift
Experience:
- Customer support: 1 year (Preferred)
- iOS: 1 year (Preferred)
- Windows: 1 year (Preferred)
Work Location: On the road
Job Summary
Full Time
$65k-83k (estimate)
01/29/2023
02/26/2023
The following is the career advancement route for Desktop Support Technician positions, which can be used as a reference in future career path planning. As a Desktop Support Technician, it can be promoted into senior positions as a PC Maintenance Technician III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Desktop Support Technician. You can explore the career advancement for a Desktop Support Technician below and select your interested title to get hiring information.
If you are interested in becoming a Desktop Support Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Desktop Support Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Desktop Support Technician job description and responsibilities
Desktop Support Technicians ensure all desktops and computer equipment run smoothly at the workplace.
02/23/2022: Florence, AL
Desktop support technicians must be highly familiar with the technology systems and programming codes to navigate system applications and locate the discrepancy of the system.
03/02/2022: Rochester, NY
Perform upgrades and configuration of desktop and related peripherals.
02/19/2022: Durham, NC
Senior desktop support technicians are responsible for maintaining the customer relationship and communication tied to project-related activities.
02/06/2022: Ventura, CA
The Desktop Support Technician provides technical support of desktop and laptop computers, applications, and related technology.
01/23/2022: Vallejo, CA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Desktop Support Technician jobs
Earn bachelor's degree or equivalent.
01/30/2022: Omaha, NE
Gain experience with operating systems.
12/19/2021: Springfield, OH
Practice fixing common computer problems.
03/05/2022: Anderson, IN
Seek technical support positions.
01/21/2022: Santa Rosa, CA
TAKE A RELEVANT TRAINING PROGRAM.
03/02/2022: Minneapolis, MN
Step 3: View the best colleges and universities for Desktop Support Technician.
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