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The IHOP Floor Manager reports directly to their Assistant General Manager. The floor manager directly supervises IHOP restaurant's employees. His or her primary responsibilities include managing operations in the front and back of the house, while constantly maintaining IHOP's standards of quality and service.
Responsibilities include:
• Developing and maintaining professional functional working relationship with restaurant hourly employees.
• Managing the dining rooms, focusing on regular contact with guests.
Handling guest complaints in a professional and timely manner.
• Ensuring that employee training, operations, food preparation, food safety and sanitation, and security practices are in compliance with Standard operating procedures (SOP) in these areas.
• Carrying out supervisory duties such as training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.
• Completing all required reports and paperwork accurately and on time.
• Available to work days, nights and weekends
• Assist employees on proper customer service practices
Benefits:
Competitive Pay
Flexible Hours
Paid Training
Real Advancement Opportunities
Requirements:
• High school diploma or equivalent experience
• Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests.
• The above is not an all-inclusive job description.
Full Time
Restaurants & Catering Services
$90k-151k (estimate)
01/29/2023
02/26/2024
ihop.net
HOUSTON, TX
<25
Private
MUHAMID AMIN
$5M - $10M
Restaurants & Catering Services
The job skills required for FLOOR MANAGER include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a FLOOR MANAGER. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by FLOOR MANAGER. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for FLOOR MANAGER positions, which can be used as a reference in future career path planning. As a FLOOR MANAGER, it can be promoted into senior positions as a Stock Loan Manager III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary FLOOR MANAGER. You can explore the career advancement for a FLOOR MANAGER below and select your interested title to get hiring information.
If you are interested in becoming a Floor Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Floor Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Floor Manager job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Floor Manager jobs
Administer pay slips to staff.
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Be transparent and accountable.
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Hire quality employees who want to enact change.
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Step 3: View the best colleges and universities for Floor Manager.