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iHerb is a leading global e-commerce company known for its diverse range of products and exceptional customer experience. With a presence in multiple countries, we provide customers around the world with seamless access to an extensive catalog of products. Our commitment to innovation and user-centric design has made us one of the leaders in the e-commerce industry.
We are seeking an experienced Senior UX Designer to lead and enhance the search experience for our global e-commerce platform. As a Senior UX Designer, you will play a pivotal role in shaping the way millions of users interact with our platform, ensuring that their search journey is intuitive, efficient, and delightful. You will collaborate closely with cross-functional teams including product managers, engineers, data scientists, and other designers to create a world-class search experience that meets user needs and drives business objectives.
Location:This role is US-based remote, with a strong preference for someone located in the Pacific time zone. Occasional travel to our Southern California office might be required.
Lead the end-to-end design process for the search experience, from initial concept to final implementation.
Conduct user research to understand user behaviors, needs, and pain points related to search, and translate these insights into actionable design solutions.
Create user-centered designs, including wireframes, prototypes, and mockups, that effectively communicate interaction and design ideas.
Collaborate with product managers and data scientists to define search-related features and enhancements, considering business goals and technical constraints.
Work closely with engineers to ensure seamless implementation of design concepts, providing necessary design assets and guidance throughout the development cycle.
Conduct usability testing and iterate on designs based on user feedback and data-driven insights.
Champion a cohesive and consistent design language for search-related components across the platform, considering global usability and accessibility standards.
Mentor and provide guidance to junior designers, fostering a culture of continuous learning and growth within the design team.
Stay up-to-date with industry trends, best practices, and emerging technologies in UX and e-commerce to drive innovation in the search experience.
Knowledge, Skills, and Abilities:
Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field; or equivalent experience
5 years of professional experience in UX/UI design, with a strong focus on e-commerce or search experiences.
Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, etc.
Solid understanding of user-centered design principles and methodologies.
Proven track record of delivering successful UX design projects that meet business goals and user needs.
Very strong, modern UI skills
Experience working collaboratively with cross-functional teams, including product managers, engineers, and researchers.
Strong communication and presentation skills, with the ability to articulate design concepts and decisions to stakeholders.
Familiarity with front-end development principles and an understanding of technical feasibility and limitations.
Experience with user research methodologies, usability testing, and data-driven design.
A portfolio showcasing your previous UX and UI design work, including search or e-commerce related projects.
Knowledge of accessibility standards and best practices is a plus.
If you are a passionate Senior UX Designer with a strong background in crafting exceptional search experiences and are excited about driving innovation in the e-commerce industry, we encourage you to apply and be part of our journey to redefine online shopping for customers worldwide.
1,000 - 3,000
$1B - $3B
About iHerb iHerb is a leading global e-commerce retailer with an emphasis on providing an exceptional selection of nutritional and wellness products for the past 25 years. With over 30,000 products shipped to over 180 countries, we provide the best overall value for natural products through an innovative and efficient supply chain process. Our teams have a strong sense of commitment and pride in their work, which has allowed us to grow, even during the recent pandemic. At iHerb, our purpose is to empower people to enhance their health, happiness, and well-being that starts with valuing our t...eam members by providing a positive work environment with competitive benefits. Our five shared values unite our team members across the globe and provide a stable foundation. These values speak to who we are, the culture were building, and how every single team member contributes to our larger company vision. iHerb's Shared Values Focus on the Customer Empower Our People Be Entrepreneurial & Pivot Quickly Embrace Diversity & Inclusion Strive for Simplicity Our Vision & Mission To offer our Customer's best selection of available natural products, at the best possible value, delivered with the most convenient experience. Purpose: We empower people to enhance their health, happiness and well-being.