Job Summary: 

The Environmental Health & Safety Manager (EHS) is responsible for ensuring compliance with all safety rules and regulations of their prospective company locations and to assist individuals in embracing compliance. This position is responsible for ensuring that IHerb locations are in compliance with all agencies (DOT, OSHA, NFPA, and EPA) regulations, training, and any other requirements by such agencies, our insurance companies, and company requirements. The EHS Manager will serve as a subject matter expert on all safety, compliance, regulatory and related insurance requirements.

Safety: The EHS Manager will be responsible for partnering with management to execute company safety policies and ensure compliance to all applicable local and regional regulations. The EHS Manager will also be responsible for the planning and execution of all training programs in the assigned warehouse and office location. This includes all hourly training and temporary warehouse team members, as well as exempts. The EHS Manager must be able to lead continuous improvement initiatives to reduce conditional and ergonomic risk in our processes to ensure a safe and healthful working environment for our team members. The EHS Manager must have the capability of both helping with the designing of training processes and related material, as well as facilitating the adult learning process with participants. A successful EHS Manager will demonstrate the ability to build trust and confidence with management and inspire change through providing comprehensive risk assessments and safety data analysis. The Safety and Security Manager must be an effective communicator and send clear, concise and consistent messages, both verbally and in writing.

Job Expectations:

• Develop and execute health and safety plans in the workplace according to legal guidelines

• Prepare and enforce policies to establish a culture of health and safety

• Evaluate practices, procedures and facilities to assess risk and adherence to the law

• Conduct training and presentations for health and safety matters and accident prevention

• Monitor compliance to policies and laws by inspecting employees and operations

• Inspect equipment and machinery to observe possible unsafe conditions

• Investigate accidents or incidents to discover causes and handle worker’s compensation claims

• Recommend solutions to issues, improvement opportunities or new prevention measures

• Report on health and safety awareness, issues and statistics

• Responsible of Designing, Monitoring and Auditing the Environmental Control System, which must meet the requirements established by Federal, State and Local regulations and International Certifications Internal Policies and Procedures of the Company

• Maintain in-depth knowledge of existing and proposed Federal and State regulations

• Maintain site-specific EHS program and plans in accordance with state and federal regulations and company expectations

• Manage site environmental health and safety teams, including the Emergency Response Team (ERT) and the site Safety, Ergonomic and Environmental (S.E.E.) Committee, Safety Committee.

• Uses every opportunity to drive EHS awareness by demonstrating safe behavior, continuous self-development and education in areas of environmental, health & safety compliance, industry trends and regulatory developments

• Coordinate all activities associated with the environmental, health and safety requirements including ergonomics

• Develop routine regulatory reports required by the various environmental permits, conduct required activities to maintain the permits and file reapplications necessary to meet business needs

• Act as the Site EHS representative with third parties, including neighboring businesses, local councils, and regulatory bodies.

• Ensure compliance with all applicable regulatory agencies including but not limited to Cal-OSHA

• Manage environmental programs such as air permitting, SWPPP, SPCC, Tier II to ensure timely and accurate reports to the EPA, and to ensure related inspections are being performed

• Maintain EHS 300 log, OSHA Form 300, and all other governmental and corporate database records

• Manages the chemical waste program to ensure compliance with RCRA and DOT regulations

• Conducts trends analysis and reporting of results against key EHS metrics (I & I rate, training compliance %, audit closure rate, ) to operations in an effort to drive the reduction in injury & illness rates

• Perform site audits and lead efforts with management teams to implement corrective actions

• Manage EHS Budgets, and assist with planning and maintaining the EHS Departments' finances.

• Review EHS budgets, conduct cost-benefit analyses, and develop long- and short-term budgets for the organization.

• Manage the warehouse safety effort and ensure compliance with all regulatory requirements, i.e. lockout/tag out, confined space, fall protection, powered industrial vehicles and company policies and procedures. 

• Anticipate, identify and evaluate hazardous conditions and practices.

• Conduct inspections of the facility, machinery and safety equipment to identify and correct potential hazards and to ensure safety and regulatory compliance.

• Implement and administer hazard control methods and safety procedures.

• Implement and maintain warehouse management safety accountability programs.

• Ensure Worker’s Compensation Claims Management program is administered in an effective and compliant manner in conjunction with the Corporate Safety Manager and Human Resources department, including incident investigations, data analysis and recurrence prevention program and procedures.

• Respond and provide assistance in all emergency situations. Provide first aid to team members as needed and when feasible.

• Develop a method to determine and prove all required Safety training is effective and maintain all Safety training records as required by company policy and law. Manager electronic filing system of all safety documents. 

• Work with Human Resources on team members leaving and returning from a Workers Compensation leave of absence.

• Review restrictions of injured team members and work with the Human Resources and Operations department to determine if they can successfully return to work. 

• Report and/or review findings from incident investigations and facility inspections.

• Plan and implement strategies for team member training, development and retention. Establish and maintain appropriate systems for measuring necessary aspects of training and development.

• Monitor, measure and report on team member training and development plans and achievements within agreed formats and timeframes.

• Ensure safety training and all newly hired Company team members, agency employees, contractors, visitors and transferred employees (within the Company or within the facility) receive the appropriate training prior to beginning work.

• Spend at least 50% of the time on the warehouse floor/grounds scanning the warehouse floor for potential hazards, speaking with team members, and working with department managers to resolve potential safety hazards.

• Implement and lead a Safety Committee that will be a conduit for communication and awareness, including participating in Safety-related projects.

• Coordinate with the Corporate Safety Manager and manages the preparation of materials and evidence for use in hearings, litigation, and insurance claim cases.

• Purchase and maintain the safety-related inventory items, such as first aid supplies, drug & alcohol testing supplies, and PPE needed for the facility.

• Conduct emergency response drills on an annual basis, report results to management, and implement identified corrective actions

• Safety incentive programs by compiling department results on a monthly basis and communicating results electronically and in writing. Provide recognition to department team members through monthly, quarterly, semi, and annual celebrations. 

• Use various communication tools and methods to create safety awareness, i.e., Safety Marque, iHerb Newsletter, CCTV, bulletin and electronic boards, etc. 

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills, and Abilities:

Required:

• Knowledge of legal and regulatory requirements that govern worker health and safety; physical assessment and ergonomic skills; strong presentation skills for training required. 

• Strong analytical skills’ excellent verbal and written communications skills’ and proven ability to work and communicate with all levels of the organization; experience in a multi-shift operation a plus.

• Work hours will be flexible to support multiple shifts with dynamically changing business needs.

• CPR and First Aid certified

• Previous experience in camera monitoring software preferred

• Previous experience in access control systems preferred

• Ability to build cross-functional relationships 

• Influences without authority and leads change effectively 

• Engages with all team members and earns trust 

Equipment Knowledge: 

• Knowledge of Google Suite as well as Microsoft Office 

• Utilizes Asana as the main management tool 

• Proficient computer skills.

Experience Requirements:

Generally requires a minimum of five (5) years of safety, risk management, or related experience in a manufacturing or distribution environment. Minimum three (3) years of supervisory experience. 

Education Requirements:

Bachelor’s Degree in Safety Management, Occupational Safety Environment, and Health, Loss Prevention or related field preferred or a combination of education and equivalent work experience. OSHA 30-hour certification is a plus.

Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills and determine when to escalate issues, as required, in a timely manner. 

Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team members are frequently required to stand, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist, or lifting as required to store materials throughout the work day. The Team Member may occasionally lift or move materials and products up to 25 pounds. Proper lifting techniques are required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Occasion business travel may be required.

Work Environment: The noise in the work environment is usually moderate. Other factors are:

• Hectic, fast-paced, with multi-level distractions

• Professional yet casual work environment

• Warehouse environment

• Ability to work extended hours as required

• Must be available to work all shifts, including occasional overtime

Job Description Acknowledgement:

I have received a copy of my job description for my current position. The job description describes the duties and responsibilities which apply to me. I agree to read the job description and understand it may be amended as company conditions or requirements necessitate. In that case, changes will be communicated to me.

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