Overview

IDEMIA is the global leader in identity and security. Our mission is to create a safe and simple future where identity verification is indisputable, and only you can assert your identity. We are a distributed company leveraging the latest technologies to deliver world-class products in the private and public sectors of finance, telecom, identity, security, retail, sports entertainment, commercial, government, and IoT. We use a variety of technologies and approaches to deliver quality product and services to government agencies and technology companies. IDEMIA is a made up of a group of 14,000 diverse people from different nationalities, speaking over 20 different languages. Together, our solutions impact the everyday lives of citizens and nations. In this ever-changing world, protecting your identity is paramount. Join the team that is ensuring one person- one identity.

Responsibilities

• Provide efficient operations and maintenance of select systems within the organization.
• Provides level 2/3 technical support within the Company IT infrastructure.
• Manage Exchange environment
• Manage O365 Environment including but not limited to hybrid Exchange, Teams, OneDrive, Azure AD, Intune.
• Manage and maintain overall health of Physical and Virtual environments.
• Maintain and monitor system health and stability of infrastructure systems.
• Perform backup and recovery of data and information on corporate servers/systems as needed.
• Server and workstation administration is primarily on Microsoft Windows OS, SQL servers, with some occasional Linux administration.
• Daily activities may include system backup administration, anti-virus administration, performance tuning, Microsoft Active Directory administration, network security detection administration, administration of the physical IP cabling and IP address assignments, updating of network diagrams, security policy management, data access controls, software patch management, risk management, change control administration, database administration, and self-auditing to ensure compliance with standards.
• Close interaction with business partners during development, support, and implementation of in-house or 3rd party systems.
• Participate as a technical resource in multiple enterprise projects.
• Analyze and make recommendations for improving infrastructure operations including design changes, best practices adherence, and capacity planning.
• Develop Maintain documentation regarding the enterprise infrastructure including process and procedures for support, maintenance, and troubleshooting.
• Other duties as required and assigned

Qualifications

• Bachelors degree with an emphasis in Information Technology
• Minimum 2 to 3 years’ experience in an infrastructure support role, preferably a technical leadership position; or an equivalent combination of education and experience
• Experience supporting a multi-location enterprise environment or 2000 users
• Experience performing administrative, maintenance and troubleshooting functions within a multi-platform, enterprise environment including:
  • Server and Directory Services
  • Active Directory
  • Windows Server
  • Linux
  • VMware
  • Exchange
  • Office365 Suite
  • AWS
  • Dell Server Platform
  • HPE Server Platform
  • Cisco UCS Platform
  • EMC Data Protection Suite Backup Infrastructure
  • SCCM
  • Disaster Recovery
  • Public and Private Cloud Management (Preferred)
  • SharePoint
• Knowledge of leading industry technologies with a strong knowledge of IT governance, project planning, and the technological usage/alternatives available in a multi-platform environment
• Knowledge of PowerShell or VBScript a plus