Overview

Analyze and manage our organization's projects, procedures and design solutions to help the organization operate more efficiently and effectively. Identify new opportunities and processes to meet Credit Union growth and strategic goals.

Responsibilities

• Work directly with business lines throughout the organization to assist in determining business requirements, make recommendations for appropriate solutions and develop new process to achieve improved efficiency. This may require use of alternative data collection methods, data organization, data analysis, custom reporting, cost analysis and advanced spreadsheet design.
• Coordinate and collaborate with Credit Union team members and 3rd party vendors to implement solutions to satisfy business needs while maintaining a vision (road map) for future needs.
• Prepare business case proposals and develop thorough project plans including project scope, schedule, resources, budget and risks.
• Partner with business units throughout the organization to understand workflows, processes, data collection, reporting needs and other technical issues associated with application software.
• Develop and implement process improvement recommendations to satisfy business unit functions and goals.
• Mapping and documenting interfaces between systems.
• Manage multiple projects concurrently in a fast paced environment.
• Ensuring that budgets are adhered to and deadlines are met.
• Lead implementation of a new systems including data migration.
• Planning and working flexibly to meet deadlines.
• Vendor Management
• Write technical policies, procedures and documentation for systems/applications/Products implemented including user guides, troubleshooting guides, etc.
• Keeping up to date with technical and industry developments.
• Other duties and projects as assigned.

Qualifications

Bachelor’s degree, (Computer Science, Computer Information Systems, or Business-preferred) and 2-5 years’ experience in Information Technology, Project Management or Financial Industry related fields, required. Strong analytical, organizational, oral and written communication skills. Willingness to work outside of normal business hours. Ability to prioritize, meets deadlines, and manages changing priorities with limited direction. Ability to maintain the confidentiality of the Credit Union and member records at all times.

Performance Standard:

High level of professionalism. Make recommendations to meet the goals and objectives of the Credit Union functions, procedures, and policies. Must have strong analytical, problem solving, and root cause analysis skills. Logical, process-oriented thinker with a natural sense of urgency. Good interpersonal and client-handling skills with the ability to manage expectations and explain technical details. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by Idaho Central Credit Union.

Physical Requirements:

• Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
• Sit for extended periods of time.
• Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
• Repetitive motion using wrists, hands, and fingers.
• Reach keyboards.
• Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at Idaho Central Credit Union to obtain employment.

Idaho Central Credit Union is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.