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ID.me is seeking Member Support Representatives for our Tampa, FL office to provide mission-critical identity verification support to our users. Our Member Support organization is composed of multiple units covering a breadth of technical, video, and email-related support.
We are looking for candidates who are passionate about customer service, take identity security seriously, and who want to join a thriving, fast growing startup where there are multiple opportunities for upward mobility.
Vision: To be the world's leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.
Mission: To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.
People: We have an audacious mission. We aim to fix the identity layer of the internet. Billions of people will live better lives with more trust and convenience thanks to ID.me. We are like Special Forces. We take on the most difficult challenges with amazing teammates.
ID.me Core Values: *Don't be a jerk. *Always compete. *Ask questions like a 5-year old. *Inspire people with your passion. *Make something better every day. *Treat each customer like your favorite family member. *Own your mistakes so you can learn from them. *Details are everything. *Communicate like a scientist. *Be truthful (even when it's hard). *Reflect ID.me's values in your actions. *Act like an owner.
For more information, please visit our Career Site & Culture Deck. #LI-BD1
Full Time
IT Outsourcing & Consulting
$35k-43k (estimate)
07/27/2022
03/13/2024
id.me
MC LEAN, VA
100 - 200
2011
BLAKE MICHAEL HALL
$10M - $50M
IT Outsourcing & Consulting
The job skills required for Member Support Representative include Customer Service, Call Center, Futures, Flexibility, Attention to Detail, Initiative, etc. Having related job skills and expertise will give you an advantage when applying to be a Member Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Member Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Member Support Representative positions, which can be used as a reference in future career path planning. As a Member Support Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Member Support Representative. You can explore the career advancement for a Member Support Representative below and select your interested title to get hiring information.