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Director of Social Services
ICL Long Island, NY
$89k-113k (estimate)
Full Time | Business Services 5 Months Ago

ICL is Hiring a Director of Social Services Near Long Island, NY

NOTE: All applicants must comply with ICL”s vaccination policy. Individuals selected for employment cannot begin working until they provide verification that they are fully vaccinated against COVID-19 (with an FDA-authorized vaccine).


Direct the social services staff to provide counseling, entitlement, health and educational programs and social services. Coordinate clinical services on site.

ESSENTIAL TASKS: To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions unless this causes undue hardship to the agency.

  • Ensure adequate mental health, medical, social services, housing placement and substance abuse services for all clients
  • Control the quality of services through formal supervision, case conferences and consultation to ensure a high standard of services
  • Evaluate assessment documentation and establish criteria for program admission
  • Communicate with referral agencies on admission criteria and bed vacancies
  • Review charts and database entries
  • Work with program director and staff to support clinical work
  • Establish an ongoing training program and staff development to ensure professional and informed service
  • Implement casework policies and procedures to ensure continuity of services
  • Manage collection and analysis of client and program data to generate reports and evaluate programs
  • Intervene in major crises to ensure the well-being of staff and clients
  • Provide technical assistance to case management team as needed
  • Work jointly with contract medical / mental health providers to ensure timely delivery of services

Provides supervision and oversight to supervisory clinical staff (see positions supervised above)

  • Manages the completion of time clock edits of staff who report to this position.
  • Monitors subordinates’ compliance with the agency's time and attendance policy; recommends disciplinary action for those out of compliance.
  • Completion of performance evaluations.
  • Conducts staff supervision in the absence of the Program Manager.
  • Assists with disciplinary actions by participating in disciplinary counseling, completing disciplinary action reports, and recommending employee terminations as needed.
  • Monitors whether staff have attended required in-service training and schedules employees to attend both in-service training and training provided by vendors; conducts training on clinical subjects, charting, fire safety plan, fire drills, emergency plans and procedures, building security, volunteers and interns, and site specific exposure control plan.
  • Promotes positive employee morale and a culture of compliance in the work environment to stop or eliminate sexual harassment or any form of employee harassment or employee discrimination; responsible for taking complaints of sexual harassment, informing the Human Resources Department of the complaint, and investigating the complaint (as directed).
  • Monitors employee accrual totals, approves or recommends approval of employee requests for time off, and notifies the Department of Human Resources when an employee should be placed on or taken off Family and Medical Leave (FMLA). Maintains contact with staff while out on FMLA.
  • Participates in employment interviews that meet federal, state, and agency regulatory guidelines.
  • Has on-call responsibility.
  • Perform other duties as assigned


  • Knowledge of the management process, especially as it applies to not-for-profit organizations
  • Knowledge of Microsoft Office software
  • Effective staff management skills: Planning, scheduling, assigning and directing of work; appraising performance; rewarding and disciplining; and addressing complaints and resolving problems.; selecting, training and developing employees; directing employees toward desired objectives; delegating, motivating, and controlling the essential work functions (e.g. developing performance standards, measuring results, taking corrective action)
  • Effective organizational skills (e.g. planning, scheduling, prioritizing tasks, organizing and allocating resources)
  • Financial/accounting skills sufficient to understand the program’s budget and related financial reports
  • Effective college-level problem-solving skills
  • Effective interpersonal skills
  • Ability to work with diverse individuals
  • Ability to work as a member of a team
  • Ability to make reasonable and sound evaluative judgments
  • Ability to create, compose, and edit written materials, including business reports and correspondence
  • Ability to read and understand government regulations
  • Ability to effectively and efficiently respond to questions from employees
  • Ability to present information to executive management, persons served, and employees


Master’s or Doctoral degree in Human Services field (Social Work, Psychology, Nursing, Rehab Counseling, Counseling, etc.) plus a minimum of 3 years progressive supervisory experience in a human services setting.


  • NYS Education Department Licensure in professional field.
  • Experience with treatment planning and DHS regulations
  • Ability to supervise case managers and their written work. Coaching when according.

Job Type: Full-time

Pay: $70,000.00 per year


  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Parental leave
  • Retirement plan
  • Tuition reimbursement
  • Vision insurance


  • 8 hour shift
  • Evening shift
  • Holidays
  • On call
  • Overnight shift
  • Weekend availability

Ability to commute/relocate:

  • Long Island City, NY 11101: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

  • Are you fully vaccinated against COVID-19?


  • Master's (Required)


  • progressive supervisory: 5 years (Required)
  • Human Service: 6 years (Required)

Work Location: In person

Job Summary


Full Time


Business Services


$89k-113k (estimate)









50 - 100






$10M - $50M


Business Services

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About ICL

In today's competitive marketplace, timing is everything. Late or missed shipments cost you time, money, and customers. Gaining control over your supply chain can mean the difference between profit or loss, success or failure. ICL provides a wide range of software and consulting services to help you manage your entire transportation process. Let us show you how we are defining the future of logistics... one byte at a time. By understanding the unique business needs of our customers, ICL has become a leading provider of systems solutions configured for the demands and challenges of the finished... automotive supply chain. Only ICL offers seamless integration and total visibility of all phases of the vehicle pre-delivery and transportation process. More
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If you are interested in becoming a Director of Social Services, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Director of Social Services for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Director of Social Services jobs

Social Service Directors are classified as a type of social and community service manager by the United States Department of Labor, Bureau of Labor Statistics.

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Step 3: View the best colleges and universities for Director of Social Services.

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