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Just Posted
Technical Writer- Remote
ICF Atlanta, GA
$61k-75k (estimate)
Full Time | Business Services 2 Months Ago
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ICF is Hiring a Remote Technical Writer- Remote

Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

ICF’s Training and Communication Team is seeking a motivated Technical Writer to support multiple scrum-based agile software development teams. This role is part of project teams that supports the Centers for Medicare & Medicaid Services (CMS) focus on developing systems that provide accurate and complete data that is also user-friendly and patient-centric.

We are looking for a passionate, analytically driven, and detail-oriented professional to help move our documentation and training functions into the future. This person will work closely with members of the product team (product owner, business analysts, developers, training, and QA team) to develop in-depth knowledge of in-progress development so that quality documentation, videos, and other training resources are available with its corresponding product release.

This program uses a human-centered design approach based on user research to understand the requirements of the data exchange, health data collection and data analytics and feedback to ensure that solutions meet the needs of the client.

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Key Responsibilities:

  • Design, build, write and maintain flexible and modular digital documentation and eLearning courses for incorporation into user role-specific training experience
  • Create short videos for technical learning content, including design, storyboards, voiceover
  • Focus on a user-centric approach for the customer needs
  • Ensure content and look-and-feel consistency across all deliverables
  • Consult with subject matter experts to obtain information required to complete assigned deliverables
  • Maintain version control over documentation
Basic Qualifications:
  • Associates Degree and 8 years of experience as a technical writer
  • Have lived in the United States 3 out of the previous 5 years
  • United States residence and the ability to obtain a Public Trust Clearance
Preferred Qualifications:
  • Bachelor’s Degree and 5 years of experience as a technical writer
  • Experience with MS Office Suite, Adobe Captivate or similar software, Adobe Pro, Confluence, JIRA
  • Able to juggle multiple priorities and deadlines
  • Ability to quickly grasp technical concepts and make them easily understandable in text, video, and graphics
  • Experience working on Agile development projects
  • Experience working in the healthcare industry
  • Federal government contracting work experience
Professional Skills:
  • Ability to work successfully with a cross-functional, diverse, and distributed remote development team
  • Ability to work on a wide variety of high-priority tasks simultaneously and independently.
  • Strong technical communication skills; both written and verbal
  • Ability to learn and understand complex technical concepts, and to explain these concepts clearly and concisely
  • Strong problem solving and structuring skills
  • Demonstrated time management skills
  • Strong organizational skills with attention to detail
  • Experience working in a fast-paced software development environment
  • Excellent verbal, written, and organizational skills
  • Expert in Microsoft Office products
  • Proficiency in creating video learning content
  • Demonstrated ability to make complex technical subjects easy to comprehend
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COVID-19 Policy: New or prospective U.S. employees must provide proof of complete vaccination on the date of their commencement of employment. If selected for employment, you will provide proof of your full vaccination status, defined as vaccinated two weeks after receiving the requisite number of doses of a COVID-19 vaccine approved or authorized for emergency use by the FDA.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email icfcareercenter@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: EEO is the law and Pay Transparency Statement.

Pay Range - There are multiple factors that are considered in determining final salary for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$61k-75k (estimate)

POST DATE

01/06/2023

EXPIRATION DATE

02/22/2023

WEBSITE

icf.com

HEADQUARTERS

ASHLAND, OR

SIZE

7,500 - 15,000

FOUNDED

1969

CEO

RON BASS

REVENUE

$1B - $3B

INDUSTRY

Business Services

Related Companies
About ICF

ICF (NASDAQ:ICFI) is a global consulting and technology services provider with more than 7,000 professionals focused on making big things possible for our clients. We are business analysts, policy specialists, technologists, researchers, digital strategists, social scientists and creatives. For terms of use on our online properties, please visit: https://www.icf.com/terms-of-use

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The following is the career advancement route for Technical Writer- Remote positions, which can be used as a reference in future career path planning. As a Technical Writer- Remote, it can be promoted into senior positions as a Technical Writer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Writer- Remote. You can explore the career advancement for a Technical Writer- Remote below and select your interested title to get hiring information.

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If you are interested in becoming a Technical Writer, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Writer for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Technical Writer job description and responsibilities

They may also work with fellow writers to develop their business writing skills depending on the project and document type.

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Technical writers also create user manuals for machines, software, and physical devices.

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Technical writers also write plans and maintain user support documentation.

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A technical writer should also follow the ethical and legal considerations when preparing a document.

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Technical writers must also follow the required methodology when creating technical documents.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Writer jobs

Take advantage of the writer's knowledge of publishing.

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Pursue a technical writer certification.

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Understand the topic carefully.

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Always remember all the necessary key elements.

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Simplification of any terms whenever needed.

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Step 3: View the best colleges and universities for Technical Writer.

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