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5 IT Support Specialist II Jobs in Tampa, FL

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iCare Health Options (Medegy)
Tampa, FL | Full Time
$50k-63k (estimate)
6 Months Ago
Cox Communications
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Seacoast National Bank
Tampa, FL | Full Time
$38k-50k (estimate)
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Straz Center for the Performing Arts
Tampa, FL | Full Time
$49k-61k (estimate)
3 Weeks Ago
Octagon Technology Staffing
Tampa, FL | Full Time
$50k-66k (estimate)
3 Weeks Ago
IT Support Specialist II
$50k-63k (estimate)
Full Time 6 Months Ago
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iCare Health Options (Medegy) is Hiring an IT Support Specialist II Near Tampa, FL

Description

Description

We are seeking a full-time candidate to join the IT Team to support not only Medegy, but also our affiliated companies which include physician practices and multiple corporate office locations in Tampa and the Miami tri-county area. 

Primary Responsibilities:

  • Provide onsite desktop support including the use of hardware, software, and cloud-based applications.
  • Creating user accounts in Active Directory and Exchange email systems
  • Troubleshoot and solve common issues with:
  • Computers/Laptops
  • Mobile devices (Cell phones, tablets, etc.)
  • Printers
  • Applications
  • Support, monitor, test, and troubleshoot network, application, and security problems.
  • Assist with setup, configuration, and installation of devices, equipment, software, printers, and other peripherals.
  • User provisioning and deprovisioning.
  • Document break/fix activities in online ticketing system and maintain documentation for processes and procedures. Maintain inventory and other spreadsheets/databases.
  • Take on escalation tickets from the Level-I technicians to help troubleshoot and repair.

· Taking and prioritizing telephone, email, and helpdesk inquiries as well as determine when to escalate to upper-level IT.

· Requires traveling to troubleshoot and provide support at multiple offices and field locations.

· Lifting heavy items such as printers is required.

· General assistance with office technology-related issues as needed. 

Requirements

Requirements

We Expect Candidates to be:

  • Dedicated to excellent customer service
  • Experienced with Office 365 products
  • Committed to continual learning new technologies
  • Clear and concise with all forms of business communications.
  • Organized in thought and the workspace.
  • Dedicated to ensuring an efficient workflow. 
  • A professional appearance and demeanor
  • Bilingual (English and Spanish preferred)

QUALIFICATIONS:· 3 years of experience. Certifications in substitution of experience. (A , Network , etc.)· Valid driver’s license; must adhere to company driving policy.· Physical Requirements: Ability to stoop, kneel, crouch, or crawl; ability to lift at least 50 pounds.· 1 year of healthcare industry experience. (Preferred) 

Job Summary

JOB TYPE

Full Time

SALARY

$50k-63k (estimate)

POST DATE

09/20/2022

EXPIRATION DATE

12/22/2022

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