Purpose:The Business Analyst is responsible for using their knowledge of software programs and business strategies to help IBT maximize productivity and communication. The Business Analyst will work as a liaison with business users to elicit, analyze, communicate, and validate requirements for changes to business processes, policies, and information systems. Major Responsibilities:Collaborates with business staff to thoroughly understand the needs to be supported by the information systems and technology.Work with business personnel/end-users to improve systems by studying current practices, processes, and applicationsGather user requirements and convert them to workable solutionsDetermines how changes to the project will affect the business and systems.Provides recommendations regarding the evolution of the system.Responds to inquiries and provides advice to the client regarding current and potential system inputs, processes, and outputs. Negotiates plans and timeframes, ensuring that clients understand the anticipated result. Develops and communicates detailed specifications for implementation.Produces reports, timelines, and graphics to communicate expectations and progress to management, customers, investors, and other relevant parties. Maintains and ensures proper documentation and coordinates or performs testing of system modifications. Collaborates with the Project Manager to ensure the needs of the client have been met.Researches and analyzes the nature, effect, and results of system difficulties.Satisfies data sampling, project analysis, testing verification, and other user requests from existing client databases.Acts as liaison with Information Technology and/or outside vendors to support relevant systems.Maintains current understanding of industry standards, trends, and best practices through industry and other professional networks. Knowledge/Experience: Bachelor’s degree in Information Technology, Business, or related field required.At least five to seven years of related experience. Excellent verbal and written communication skills.Extremely proficient in Microsoft Office Suite or related software program.Extremely organized with great attention to detail.Excellent management skills with the ability to lead, facilitate, motivate, and organize.Ability to adapt to change.Excellent customer service skills.Ability to learn quickly and to creatively solve new problems.Ability to negotiate and settle differences quickly and peacefully.Ability to act as a team player. #LP