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Hyundai Autoever America
West Point, GA | Full Time
$74k-95k (estimate)
2 Months Ago
20016 – Manager, Customer Support
$74k-95k (estimate)
Full Time | Business Services 2 Months Ago
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Hyundai Autoever America is Hiring a 20016 – Manager, Customer Support Near West Point, GA

20016 – Manager, Customer Support

SUMMARY

The Manager, Customer Support installs, configures and maintains organization's server operating systems and hardware. The Manager, Customer Support analyzes and resolves problems associated with server hardware, application software and Windows operating systems.

ESSENTIAL FUNCTIONS

  • Develops solutions, plans and implements assigned projects and tasks (35%)
  • Support users, help desk personnel, other administrators, developers, and management as required (25%)
  • Develop, test and analyze new technical solutions to problems and information requests (10%)
  • Provide all aspects of user account management and authentication troubleshooting (10%)
  • Manage Symantec antivirus/antispyware/device and application control software (5%)
  • Monitor and resolve Windows server performance, health, security and general issues (5%)
  • Install, configure and maintain all server hardware (5%)
  • Install, maintain, and configure Windows applications, Active Directory, MS Exchange, Autoway, MS SQL databases, IIS Web servers, file servers, print servers, SharePoint (3%)
  • Adhere to naming standards and labeling of all assets (2%)
  • Detect, diagnose and troubleshoot server malfunctions (1%)
  • Perform routine security assessments and audits for responsible systems (1%)

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

JOB REQUIREMENTS

  • Associate degree in Computer or Information Science or related field preferred.
  • 3 years of directly related work experience.
  • Ability to think logically and to analyze and correct computer system problems.
  • Ability to identify data necessary to thoroughly test all program functions.
  • Ability to follow written and verbal instructions.
  • Ability to plan, organize, coordinate work assignments.
  • Ability to complete projects on time.

Certification required

  • MCSE certification preferred

Salary Range - $90,590 to $139,500

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$74k-95k (estimate)

POST DATE

01/28/2023

EXPIRATION DATE

04/26/2023

WEBSITE

hyundaiautoeveramerica.com

HEADQUARTERS

Tustin, CA

SIZE

200 - 500

INDUSTRY

Business Services

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