SUMMARY:

Provides courteous and efficient service to Banquet guests. The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time die to reasonable accommodation or other reasons.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Monitors guests needs and any that require attention
• Removes dishes, silverware, etc to their respective locations
• Assists in the plating of meals as requested
• Greets the guests in a friendly, enthusiastic manner and makes decisions as needed in any given situation
• Has knowledge of mixed drinks and wine
• Delivers food and drinks in a fast-paced manner
• Knowledge of table service standards
• Knowledge of appropriate table settings and service ware
• Ability to describe al menu items and methods of preparation
• Requires good communication skills
• Ensures that all safety procedures are followed when transporting equipment. Responsible for handling of all equipment and linens. Ensure that all spills and breakage are attended to immediately
• Assist in moving of tables and chairs as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS

Ability to clearly and precisely relay information on hotel and banquet capabilities to clients in both written and verbal form. Ability to read and understand event order forms, and to translate multiple forms into work schedules and appropriate inventory orders such as wine and linen. Ability to speak with clients and assess their needs. 

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the colleague is regularly required to use hands to finger, handle, or feel and talk and hear. The colleague frequently is required to stand, walk up to 4 hours in length, and sit. The colleague is occasionally required to reach with hands and arms, repetitive motions, bending climbing. The colleague must regularly lift and/or move up to 30 pounds and must be able to frequently push and pull carts with equipment up to 250 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a colleague encounters while performing the essential functions o this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually loud. The work environment is fast-paced and sometimes hectic. 

Source: Hospitality Online