3253 Front Desk Agent - Full Time ($16.50/hr) Jobs in United States

Hyatt Place Portland
Portland, OR | Full Time
2 Months Ago
Sage Hospitality Group
Denver, CO | Full Time
$48k-70k (estimate)
2 Days Ago
Hampton Inn Minneapolis
Minneapolis, MN | Full Time
2 Days Ago
The Lakeshore Inn
Lake Oswego, OR | Full Time
$32k-47k (estimate)
2 Days Ago
Towneplace Suites By Marriott
Pearlington, MS | Full Time
$27k-38k (estimate)
3 Days Ago
Towneplace Suites By Marriott
Carriere, MS | Full Time
$27k-38k (estimate)
3 Days Ago
Springhill Suites By Marriott Charlotte-Huntersville
Huntersville, NC | Full Time
$27k-37k (estimate)
3 Days Ago
Residence Inn
Washington, DC | Full Time
$33k-46k (estimate)
4 Days Ago
Cvs Health Retail
Seattle, WA | Full Time
$44k-63k (estimate)
6 Days Ago
Valence Surface Technologies
Seattle, WA | Full Time
$43k-63k (estimate)
1 Week Ago
Silver Cloud Hotel Eastgate
Bellevue, WA | Full Time
$31k-41k (estimate)
1 Week Ago
Fairfield By Marriott Montgomery Airport South
Autaugaville, AL | Full Time
$28k-37k (estimate)
1 Week Ago
Courtyard By Marriott
Seattle, WA | Full Time
$40k-58k (estimate)
1 Week Ago
Fairfield By Marriott Montgomery Airport South
Montgomery, AL | Full Time
$28k-37k (estimate)
2 Weeks Ago
The Doyle Collection Usa
Washington, DC | Full Time
$37k-52k (estimate)
2 Weeks Ago
Hilton
Oxnard, CA | Full Time
2 Weeks Ago
Holiday Inn Hammond, La
Loranger, LA | Full Time
$30k-43k (estimate)
2 Weeks Ago
Residence Inn Waco South
Waco, TX | Full Time
$28k-41k (estimate)
2 Weeks Ago
Homewood Suites By Hilton Irvine John Wayne Airport
Corona Del Mar, CA | Full Time
$35k-50k (estimate)
3 Weeks Ago
Omni Hotels & Resorts
Frisco, TX | Full Time
3 Weeks Ago
Omni Hotels & Resorts
Richmond, VA | Full Time
$30k-42k (estimate)
2 Months Ago
Costa Mesa Marriott
Costa Mesa, CA | Full Time
$32k-45k (estimate)
3 Months Ago
Springhill Suites Austin Parme
Austin, TX | Full Time
$29k-40k (estimate)
6 Months Ago
Omni Hotels & Resorts
Carlsbad, CA | Full Time
7 Months Ago
Fourseasons
Seattle, WA | Full Time
8 Months Ago
Holiday Inn Express And Suites
Eustace, TX | Full Time | Part Time
$26k-33k (estimate)
5 Days Ago

Front Desk Agent - Full Time ($16.50/hr)

Full Time 2 Months Ago

Job Summary

Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.

Responsibilities

QUALIFICATIONS:

  • High School diploma or equivalent required; College course work in related field helpful. 
  • Experience in a hotel or a related field preferred. 
  • Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. 
  • Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers. 
  • Must be able to convey information and ideas clearly. 
  • Must be able to evaluate and select among alternative courses of action quickly and accurately. 
  • Must work well in stressful high pressure situations. 
  • Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary. 
  • Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests. 
  • Must be able to work with and understand financial information and data and basic arithmetic functions. 
  • Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing 
  • Ability to read comprehend and write simple instructions and/or short correspondence and memos 
  • Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations 
  • An operational knowledge of Microsoft Office suite 
  • Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays 
  • Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc) 
  • Ability to participate in the creation of an enjoyable work environment 

RESPONSIBILITIES:

  •  
  • Approach all encounters with guests and associates in a friendly service oriented manner.
  • Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
  • Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
  • Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
  • Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
  • Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
  • Handle requests for information mail and messages in an efficient and courteous manner.
  • Answer guest inquires about hotel service facilities and hours of operation.
  • Answer inquiries from guests regarding restaurants transportation entertainment etc.
  • Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
  • Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
  • Obtain all necessary information when taking room reservations and follow rate quoting scenario.
  • Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
  • Have knowledge of and assist in emergency procedures as required.
  • Handle check-ins and check-outs in a friendly efficient and courteous manner.
  • Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
  • Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
  • Use proper two-way radio etiquette at all times when communicating with other associates.
  • As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
  • Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
  • Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds

Property Details

Featuring a free 24-hour transfer service to Portland International Airport, just 1 miles away, this hotel offers free WiFi.

 

A 42-inch flat-screen cable TV and over-sized sofa bed are included in each guest room at Hyatt Place Portland Airport/Cascade Station. A compact fridge is also offered.

 

The H bar offers 24-hour dining options, baked goods and specialty coffee drinks.

An indoor swimming pool and 24-hour fitness center are available for guest relaxation.

 

Fort Vancouver is 5 miles away. Portland city center is 10 miles away from Portland Airport/Cascade Station Hyatt Place. The Cascade Shopping Center, with various shops and restaurants, is 5 minutes' walk away.

Company Overview

As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

  • Now offering Daily Pay! Ask your Recruiter for more details
  • Medical, Dental, and Vision Coverage
  • Short-Term and Long-Term Disability Income
  • Term Life and AD&D Insurance
  • Paid Time Off
  • Employee Assistance Program
  • 401k Retirement Plan

Show more

Hyatt Place Portland
Part Time
$29k-34k (estimate)
4 Days Ago
Hyatt Place Portland
Part Time
$44k-57k (estimate)
2 Months Ago

The job skills required for Front Desk Agent - Full Time ($16.50/hr) include Customer Service, Guest Service, Scheduling, Problem Solving, Microsoft Office, Transportation, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent - Full Time ($16.50/hr). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent - Full Time ($16.50/hr). Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Front Desk Agent - Full Time ($16.50/hr) positions, which can be used as a reference in future career path planning. As a Front Desk Agent - Full Time ($16.50/hr), it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent - Full Time ($16.50/hr). You can explore the career advancement for a Front Desk Agent - Full Time ($16.50/hr) below and select your interested title to get hiring information.

If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Front Desk Agent job description and responsibilities

When guests are ready to depart, the front desk agent generates their final bills and checks them out.

12/11/2021: Atlanta, GA

A Front Desk Agent ensures customers receive the best service possible from the property.

02/10/2022: Fayetteville, AR

Some front desk agents served a hotel associate apprenticeship.

01/05/2022: Albany, GA

The front desk agent can check different guest queries, they can check different problems and various complaints.

12/01/2021: Richmond, VA

The front desk agent can also post charges towards a guest account.

01/11/2022: Cleveland, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Front Desk Agent jobs

Check for sold-out dates before promising availability.

12/09/2021: Johnstown, PA

Desk Clerks typically study at similar levels compared with Front Desk Agents.

02/05/2022: Portland, ME

Make checklists and to-do lists.

11/30/2021: Saint Paul, MN

Seek Out Hospitality Skills Training Opportunities.

01/27/2022: Pensacola, FL

Finally, Add A Summary Or Objective Statement.

01/17/2022: Fort Worth, TX

Step 3: View the best colleges and universities for Front Desk Agent.

Calvin University
Colby-Sawyer College
Augustana University
University of South Carolina--Upstate
New York University
CUNY--Queens College
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